The diversity of public service provider and the transformation of administrative law

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Not only public authorities but also private bodies including third sector organisations have provided public services. And targets, agreements, inspections and audits have been extensively used. The powers of consumer organisation have been strengthened in public utilities and citizen participation improved in town planning. At the same time, the reforms have been progressed to secure the collaboration of public service providers, transparency and accountability of service providers, working conditions of public service workers and human rights of users. Moreover civil service code has been produced to protect the traditional values of civil servants.