Outcome Evaluation of the Nursing Service using the Satisfaction for the Quality Improvement -The Approach using both Satisfaction of Patient and Nurse

以满意度评价护理服务质量以提高护理服务质量——患者和护士满意度相结合的方法

• 批准号: 20791674
• 负责人: INOUE Masataka
• 金额: $ 2.08万
• 依托单位: Kochi Women's University
• 依托单位国家: 日本
• 项目类别: Grant-in-Aid for Young Scientists (B)
• 财政年份: 2008
• 资助国家: 日本
• 起止时间: 2008 至 2010
• 项目状态: 已结题
• 来源: https://kaken.nii.ac.jp/grant/KAKENHI-PROJECT-20791674/
• 关键词: 満足度; 患者満足; 職務満足; 質; カイゼン活動; シミュレーション; リフレクション

With two or more questions, the degree of satisfaction fell compared with before. The sense which those questions have was "whether a nurse is in the patient side." Moreover, those questions were easy for the evaluation by a patient. The lowered reason was because a patient's hope went up. A nurse's reflection was effective in the quality enhancement program. In particular, the education by a simulation is effective. This simulation reproduces a clinical scene.

两个或两个以上的问题，满意度与以前相比有所下降。这些问题的意义是“护士是否在病人身边。“而且，这些问题很容易被病人评估。降低的原因是因为病人的希望上升了。护理人员的反思在品质提升计划中是有效的。特别是，通过模拟的教育是有效的。该模拟再现了临床场景。

项目成果

Development of the effective prediction method of the nursing improvement program using simulation

利用模拟开发护理改进计划的有效预测方法

• 发表时间: 2009
• 作者: Masataka Inoue;Satoru Yamada
• 通讯作者: Satoru Yamada