Outcome Evaluation of the Nursing Service using the Satisfaction for the Quality Improvement -The Approach using both Satisfaction of Patient and Nurse

当有两个或更多的问题时，满意度比以前下降了。这些问题的意义在于“护士是否在病人身边”此外，这些问题很容易由患者进行评估。降低的理由是因为病人的希望上升了。护士的反思在质量提升项目中是有效的。特别是，模拟教育是有效的。这个模拟再现了一个临床场景。

With two or more questions, the degree of satisfaction fell compared with before. The sense which those questions have was "whether a nurse is in the patient side." Moreover, those questions were easy for the evaluation by a patient. The lowered reason was because a patient's hope went up. A nurse's reflection was effective in the quality enhancement program. In particular, the education by a simulation is effective. This simulation reproduces a clinical scene.