A study for Evaluation of Information Service Quality

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In this fist survey, correspondence analysis is first applied to the data obtained from the survey results in order to analyze them with a recognition map (correspondence analysis) in regards to how the residents perceive safety and security in the community as well as efforts by local governments, and how residents' consciousness and evaluation of safety and security is connected with the related measures by local governments in the image of respondents.And second survey, this research aims to evaluate the effects of social media in the local community and identify their role by quantifying characteristics of motivation to use social media. We conducted an evaluation based on information quality and the index of private space function by applying the TAM (Technology Acceptance Model) rating scale, which have been used in analyzing Internet use.