Finding the Path: Service access and navigation for serious mental illness

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This project aims to inform health system change to ensure people with serious mental illness can access quality services. While improved access to quality mental health services has been a key target in Australian health policy for over 20 years, people with mental illness continue to report problems accessing and navigating the complex service system. The project aims to study consumers' mental health service experiences using policy, qualitative, quantitative and geographic analysis to identify systemic problems. Mental health consumers and service providers will be actively involved in developing final policy recommendations to ensure system change reflects their knowledge.