Complete Care Companion - Gamification, Machine Learning and Automation to create a new kind of home care

完整护理伴侣 - 游戏化、机器学习和自动化，打造新型家庭护理

• 批准号: 10026967
• 金额: $ 169.52万
• 依托单位: BETTER HOME CARE SERVICES LIMITED
• 依托单位国家: 英国
• 项目类别: Collaborative R&D
• 财政年份: 2022
• 资助国家: 英国
• 起止时间: 2022 至 无数据
• 项目状态: 已结题
• 来源: https://gtr.ukri.org/projects?ref=10026967
• 关键词: Complete; Care; Companion; Gamification; Machine

**High quality, personalised home care is** critical to supporting people to remain active, independent and **socially connected** through facilitating activities in the community, **promoting mobility** and enabling people to have a **good quality of life** as they age.But the home care sector is in crisis. 95% of care providers cannot take on any more clients (ITV/UKHCA 2021) due to critical workforce shortages. Depersonalised unevidenced care disempowers older people, antiquated experiences waste time and manual processes make it impossible to scale.**Demand will double** in the next 15 years, with a significant deficit in the quality and quantity of home care available. 1.5million adults today have an unmet care need (Age UK 2018) and demand is rapidly increasing.Critical **shortage of care workers and high churn rates** (caused by poor working conditions e.g. lack of respect, support, training, communication; and inefficient recruitment processes) has caused good applicants to leave for other fields.Additionally, a 'one size fits all' approach to care delivery (de-personalised care) neglects outcomes and disempowers older people, often leading to reluctance to seek support and thus a worsening of mental and physical health conditions; and high rates of unpaid carer breakdown. The impact is profound with poor continuity of care, lack of long-term relationships, and worsening economic inequality.Lifted, an **innovative tech enabled regulated home care provide**r, is on a mission to fix this and deliver the service older people deserve and the country so desperately needs.Combining **gamification, machine learning and automation**, we are building the Complete Care Companion, a new kind of scaleable digitally enabled home care service to support people to remain socially connected, independent and active for longer.By creating a seamless **digital and engaging experience for Carers**, linking this to **clinically validated outcomes** for older people, and **incentivising and rewarding great performance**, all on your mobile phone, Lifted is creating the care service of the future to scale across the UK and beyond.

** 高质量、个性化的家庭护理 ** 通过促进社区活动、** 促进流动性 ** 和使人们在年老时拥有 ** 良好的生活质量 **，对支持人们保持活跃、独立和 ** 社会联系 ** 至关重要。但家庭护理行业正处于危机之中。由于严重的劳动力短缺，95%的护理提供者无法接受更多的客户（ITV/UKHCA 2021）。非个性化的无证据护理削弱了老年人的能力，过时的经验浪费了时间，手动流程使其无法扩展。在未来15年内，需求将翻一番 **，家庭护理的质量和数量都将严重不足。1.5今天，数百万成年人的护理需求未得到满足。（年龄英国2018）和需求正在迅速增加。关键 ** 护理人员短缺和高流失率 **（由恶劣的工作条件造成，例如缺乏尊重、支持、培训、沟通;和效率低下的招聘程序）导致优秀的申请人离开其他领域。此外，“一刀切”的护理提供办法（非个性化护理）忽视了结果，使老年人丧失权能，往往导致他们不愿寻求支助，从而使身心健康状况恶化;无酬护理人员崩溃的比率很高。这种影响是深远的，护理的连续性差，缺乏长期关系，经济不平等加剧。Lifted是一家 ** 创新技术支持的受监管家庭护理提供商 **r，其使命是解决这一问题，并提供老年人应得的服务，以及国家迫切需要的服务。结合 ** 游戏化，机器学习和自动化 **，我们正在构建完全护理伴侣，一种新型的可扩展的数字化家庭护理服务，支持人们更长时间地保持社交联系、独立和活跃。通过为护理人员创造无缝的 ** 数字化和引人入胜的体验 **，将其与老年人的 ** 临床验证结果 ** 联系起来，并 ** 激励和奖励出色的表现 **，所有这些都在您的移动的手机上，Lifted正在创造未来的护理服务，以扩展到英国及其他地区。