ProjectCare: Disrupting the Social Care Industry with a Platform to Consumer Model

英国的社会关怀部门最善于应对危机。几个重叠的危机合二为一。地方政府正在努力寻找足够的社会保障资金，在过去的十年里，他们的支出能力减少了三分之一以上，给服务带来了巨大的压力。对社会福利提供进行经济状况调查的方法并没有随着通货膨胀而增加，迫使数百万人负债，因为他们被迫为自己的医疗服务提供资金。该行业最突出的问题是护工的严重短缺：繁重的工作量和低工资加在一起，造成了超过10万名带薪护工的空缺名单。所有这些压力导致护理质量下降，因为护理提供者提供一刀切的套餐，限制了护理人员的家庭就诊，并且有严格的时间段，没有足够的时间进行高质量的护理。与我们的合作伙伴一起，Sitekit提出了一个平台到消费者的产品——ProjectCare——让个人选择和控制谁来照顾他们，他们做什么任务。ProjectCare：一个平台和用户界面——将颠覆成人社会护理市场，通过将需要护理的人与能够满足他们需求的人直接匹配，并确保按照布尔佐格启发的、以关系为中心的原则提供护理，将个人置于护理的中心。我们的方法是基于这样一个假设，即从科技行业其他地方采用的商业模式可以帮助推动个性化和改善护理。在推动其他领域创新的“共享经济”模式的基础上，我们将通过创建一个平台来颠覆当前的社会护理提供模式，为其三个成员群体提供他们所需的服务：公民将直接获得他们需要的服务类型，以布尔佐格启发的护理模式提供给他们，这将改善护理结果。社会护理提供者将获得市场准入和机会，公共机构将享有统一的社会护理市场，并更深入地了解当前和未来的需求。通过在一个地区开发和试点我们的平台，展示结果，然后逐步在全国推广，ProjectCare将在长期护理领域掀起一场革命。该平台将提供一个框架，最终使家庭护理提供者、礼宾服务、家庭访客、遛狗者、园丁，甚至潜在的司机等服务提供者能够提供适用的服务，使人们在照顾他人时能够更好地控制自己的护理或时间。

The social care sector in the UK is best by crisis. Several, overlapping crisises are rolled into one. Local authorities are struggling to find adequate funding for social care, with their spending power reduced by over a third in the past decade, putting a massive strain on services. The means-tested approach to social care provision has not risen with inflation, pushing millions into debt as they are forced to self-fund their own care. The sector is best by a sever shortcare for care workers: demanding workloads and low pay have combined to create a vacancy list of over 100,000 paid carers. All these pressures are leading to a diminishing quality of care as care providers offer one-size-fits-all packages, limiting at-home visits by carers with strict time slots that do not allow enough time for good-quality care.Working with our partners, Sitekit are proposing a Platform-to-Consumer product -- ProjectCare -- that gives individuals choice and control over who cares for them and what tasks they do. ProjectCare: a platform and user interface - will disrupt the adult social care market, placing individuals at the centre of their care by matching those needing care directly with those that can meet their needs and ensuring that care is delivered on Buurtzorg-inspired, relationship-centered principles. Our approach is based on the hypothesis that business models adopted from elsewhere in the tech industry can help drive the personalization and improvement of care.Building on the 'sharing economy' model that has driven innovation in other sectors, we will disrupt current models of social care provision by creating a platform that gives its three member groups what they need: Citizens will get direct access to the types of services they need, delivered to them on a Buurtzog-inspired care model that will improve care outcomes. Social Care providers will get market access and opportunities and Public Bodies will enjoy a consolidated social care market and greater insight into current and future needs.ProjectCare will create a revolution in long-term care, by developing and piloting in one geography our platform, demonstrating results and then scaling progressively across the country. The platform will provide a framework that will eventually enable service providers such as home care providers, concierge services, home visitors, dog walkers, gardeners and even, potentially, drivers, to offer applicable services that will enable people to take more control of their care or their time if they care for others.