Design for Digital Eating Disorder Support

我们的项目侧重于为受厌食症、暴食症和暴饮暴食障碍等饮食障碍影响的年轻人(14-25岁)提供无障碍治疗的挑战。据估计，在英国，98%的饮食障碍患者没有接受过NHS的专业护理。由于成本和劳动力供应问题，现有医疗保健服务能力严重不足。即使在有治疗的情况下，许多年轻人也会因为感到羞愧或尴尬而避免、推迟或退出治疗。该项目将探索数字应用程序的潜力，通过结合在线指导的饮食障碍认知行为疗法、数字行为改变支持和进入同龄人社区来应对这一挑战。我们的假设是，这样的解决方案可以提供一种更容易获得和不受羞辱的方法，以及更低的成本和更具可扩展性。20多年来，饮食失调的治疗方法没有显著变化。在大流行期间，许多治疗方法都可以通过视频通话获得，但它们通常不会利用为数字设计的方法的潜力。与此同时，数字治疗在心理健康领域是一个快速增长的领域，但饮食障碍患者明显被忽视和服务不足。数字APP与人与人之间的联系和社区的结合显然有机会。具体地说，我们不知道世界上任何地方市场上都有针对进食障碍的在线引导CBT，尽管它是NICE推荐的最循证的治疗方法。我们将采取以人为本的设计方法，在整个过程中积极让有生活经验的人参与进来，并为未来建立豆袋的生活体验顾问网络。该项目将建立在现有用户研究的基础上，并对其进行补充，以便为主要利益攸关方提供用户角色和用户行程。这些将被用于制定高水平的产品规格。豆袋健康是一家处于早期阶段的初创企业，由两位创始人创立，专门应对这一挑战，他们对这一挑战有着丰富的经验，并有深厚的动机来应对这一挑战。LiveWork Studio带来了20年的服务设计经验，包括数字健康。该项目将定位豆袋，以筹集商业投资，将该产品推向市场，我们希望随着时间的推移，将直接受益于大量患有饮食障碍的年轻人。它还将在豆袋中嵌入设计思维和能力，并巩固豆袋和LiveWork之间的长期关系。

Our project focuses on the challenge of providing accessible treatment for young people (aged 14 - 25) impacted by eating disorders such as anorexia, bulimia and binge eating disorder. An estimated 98% of people in the UK with an eating disorder have not received specialist NHS care. There is a significant lack of capacity within existing healthcare provision due to cost and labour supply issues. Even when treatment is available many young people avoid, delay or drop out of treatment due to feelings of shame or embarrassment. This project will explore the potential for a digital application to meet this challenge through a combination of online guided Cognitive-Behavioural Therapy for Eating Disorders, digital behaviour-change support and access to a peer community. Our hypothesis is that such a solution could provide a more accessible and non-stigmatizing approach as well as being lower cost and more scaleable. Treatment for eating disorders has not changed significantly for over 20 years. During the pandemic, many treatments became available via video calls but they do not generally tap into the potential of a designed-for-digital approach. Meanwhile, digital therapeutics is a fast growing field within mental health but patients with eating disorders are significantly overlooked and underserved. There is a clear opportunity for digital app combined with human connection and community. Specifically, we are not aware of an online guided CBT for eating disorders available on the market anywhere in the world despite it being the most evidence-based treatment and recommended by NICE. We will take a humanity-centred design approach that actively involves people with lived experience throughout the process and builds Beanbag's network of lived experience advisers for the future. The project will build on and supplement existing user research to produce users personas and user journeys for the key stakeholders. These will be used to develop a high level product specification. Beanbag Health is an early stage start-up founded specifically to address this challenge by two founders with lived experience of the challenge and deep motivation to address it. Livework Studio brings 20 years experience of service design including in digital health. The project will position Beanbag to raise commercial investment to bring this product to market and we hope in time will directly benefit large numbers of young people with eating disorders. It will also embed design thinking and capabilities within Beanbag and cement a long term relationship between Beanbag and Livework.