Optimising Outcomes from Procurement and Partnering for Covid-19 and Beyond: Lessons from the Crisis

在新冠肺炎危机中，公共采购牢牢占据了聚光灯下。地方当局(LAS)每年在采购上的支出约为1000亿GB(占其总预算的47%)(IoG，2018)。在新冠肺炎危机中，这笔资金为社区带来最大利益至关重要--无论是提供公共卫生(包括检测-跟踪-追踪责任)、社会护理(包括疗养院服务)，还是作为重振当地经济的关键经济杠杆之一。无效的采购安排给危机中公共服务的提供/连续性带来了风险。在需要迅速扩大服务规模的地方，随着成本、人员和供应短缺的增加，一些航空运输系统的能力(及其供应链)的极限经常受到考验。LAS必须同时采取行动，保护需求崩溃的基本供应链(例如运输、设施管理)。这些挑战要求作出明智和灵活的采购反应，以建立牢固、有效和高效的关系，并对当地社区产生积极影响。这项研究将调查这些紧迫的问题，以及如何在应对新冠肺炎方面取得进展。该团队将研究新出现的机会，以最大限度地发挥洛杉矶采购的影响，并利用其额外价值。在关键利益攸关方的广泛参与和支持下，该项目将检查哪些方面工作得很好，哪些方面不好，为什么，以及产生了什么影响和影响。它询问LAS如何以及如何有效地利用采购来应对新冠肺炎带来的挑战？值得庆祝的成功有哪些？需要管理的紧张局势在哪里？这个系统在哪里面临崩溃的风险？有哪些改善采购业绩的机会？该项目将鼓励对“采购生态系统”应对危机的能力进行反思；澄清关键成功因素和压力点，并讨论下一步要做什么。该项目将寻求从积累的“正和”收益中找出潜在的杠杆作用。这里的报告列出了一长串这样的潜在收益，这些收益来自加强系统和促进复原力的战略、创业、特别是关系方法。在缺乏这些方法的情况下，系统可能仍在运行--但面临动力严重不足的风险。这项研究的影响将来自以下方面的重要项目调查结果：有效的危机战略；有效的“变通办法”，以维持安全、连续性和复原力(包括创造性的委托程序，利用现有采购立法的灵活性，以及结合供应链合作伙伴之间的互补能力)；以及正在出现的信任、开放和合作的有效方式，以推动以创新的方式汇集和输送资源。

Public procurement is firmly in the spotlight in the Covid-19 crisis. Local authorities (LAs) spend around £100bn (or 47% of their total budget) annually on procurement (IoG,2018). In the Covid-19 crisis, it is crucial that this money delivers the maximum benefit for communities - whether providing for public health (including testing-tracking-tracing responsibilities), for social care (including care home provision), or as one of the key economic levers through which the local economy is to be restarted. Ineffective procurement arrangements present risks for the delivery/continuity of public services in the crisis. Where rapid scaling-up of services is necessary, the limits of some LAs' capacities (and their supply-chains) are often being tested as costs, staff and supply shortages increase. LAs must simultaneously act to protect essential supply-chains where demand has collapsed (e.g. transport, facilities management). Such challenges require smart and agile procurement responses to build strong, effective and efficient relationships and generate positive impacts for local communities. This study will investigate these urgent issues, and how gains might be achieved in the response to Covid-19. The team will examine emerging opportunities to maximise the impact of, and leverage additional value from LA procurement. With extensive involvement and support from key stakeholders, this project will examine what is working well, less well, why, and with what effects and implications. It asks how, and how effectively, are LAs using procurement to address the challenges posed by Covid-19? What are the successes to be celebrated? Where are the tensions that need to be managed? Where is the system at risk of breaking down? What opportunities are there for improved procurement performance? The project will encourage reflection on the ability of the 'procurement ecosystem' to respond in a crisis; clarifying critical-success-factors and pressure-points and discussing what to do next.The project will seek to identify potential leverage from an accumulation of 'positive-sum' gains. Reports here identify a long list of such potential gains, resulting from strategic, entrepreneurial and, particularly, relational approaches that strengthen the system and promote resilience. In the absence of these approaches the system may still operate - but at risk of being substantially underpowered. Impact from the study will derive from important project findings regarding effective crisis strategies; effective 'workarounds' to maintain safety, continuity and resilience (including creative commissioning processes, using the flexibility in existing procurement legislation, and combining complementary capabilities amongst supply-chain partners); and effective ways in which trust, openness and collaboration are emerging to drive innovative ways to aggregate and channel resources.