An investigation into the experiences of domestic abuse helpline staff and service users during COVID-19 lockdown

对 COVID-19 封锁期间家庭暴力帮助热线工作人员和服务使用者经历的调查

基本信息

  • 批准号:
    ES/W001691/1
  • 负责人:
  • 金额:
    $ 4.22万
  • 依托单位:
  • 依托单位国家:
    英国
  • 项目类别:
    Research Grant
  • 财政年份:
    2021
  • 资助国家:
    英国
  • 起止时间:
    2021 至 无数据
  • 项目状态:
    已结题

项目摘要

Mobility restrictions enforced by the UK Government in since the beginning of the Covid-19 pandemic in March 2020 have resulted in those vulnerable to domestic abuse being confined in isolation with their abusers, deprived of safe spaces or opportunities for help or support. Domestic abuse helplines saw a substantial increase in the service provision required to support victims of domestic abuse during the last year, in particular, during episodes of 'lockdown'. UK charity Refuge reported a 700% increase in traffic to their support website and a 120% in calls received in April 2020, compared to the previous year. While research begins to emerge on the impact of COVID-19 lockdown measures on rates of domestic abuse, no studies have yet provided insight into the experiences of those living with abusive partners or of the domestic abuse helpline staff required to provide support. Together, these two elements are crucial to understanding the true impact of COVID-19 lockdowns on domestic abuse victims, others within their home, and helpline staff. Through developing an understanding of these impacts, the UK government and support organisations can establish a plan of action to support those living with domestic abuse appropriately as we move in and out of the pandemic. This project will collect data in three phases to address this gap in knowledge. Phase 1 will involve remote interviews with 15 domestic abuse helpline staff. Interview transcripts will be analysed narratively and thematically, identifying patterns in the nature of calls received, impact of increased demand on the wellbeing of domestic abuse helpline staff, and emerging support needs. Simultaneously, data collection phase 2 will occur. Phase 2 will involve a survey distributed to 200 domestic abuse helpline service users investigating the impact of lockdown on the instance and severity of abuse, the impact of/on others in the home and mental health and wellbeing outcomes. Results will be analysed using frequency analysis, inferential statistics and content analysis. In phase 3, 15 service users will be invited to engage in a final wave of remote interviews to provide more in-depth elaboration on survey responses and elicit views regarding ongoing support requirements. We have confirmed involvement from 5 domestic abuse helplines who will facilitate participant recruitment. The three data collection phases in this research are critical to understanding the lived impact of lockdown on domestic abuse helpline staff and service users. This will be vital in the development and refinement of long-term strategies in the UK for improving support provision for victims and ensuring support staff have the tools required to provide adequate support. Findings will be disseminated to policy-makers, practice organisations, academics, and service users through a variety of outputs including policy briefing papers, online workshops, journal articles, and publicly available infographic documents. these will act as a crucial guide for policy decision-making regarding support needs emerging from the pandemic and beyond.
自2020年3月Covid-19大流行开始以来,英国政府实施的行动限制导致易受家庭虐待的人与施虐者隔离,被剥夺了安全空间或获得帮助或支持的机会。在过去一年中,特别是在“封锁”期间,家庭虐待求助热线为支持家庭虐待受害者提供的服务大幅增加。英国慈善机构Refuge报告称,与去年相比,2020年4月,他们支持网站的流量增加了700%,接到的电话增加了120%。虽然关于COVID-19封锁措施对家庭暴力率影响的研究开始出现,但尚未有研究深入了解与虐待伴侣生活在一起的人的经历,或提供支持所需的家庭暴力热线工作人员的经历。综上所述,这两个因素对于理解COVID-19封锁对家庭暴力受害者、家中其他人和热线工作人员的真正影响至关重要。通过了解这些影响,英国政府和支持组织可以制定一项行动计划,在我们进出大流行病的过程中适当地支持那些遭受家庭虐待的人。该项目将分三个阶段收集数据,以弥补这一知识缺口。第一阶段将与15名家庭暴力热线工作人员进行远程访谈。访谈记录将以叙述和主题的方式进行分析,确定所接到电话的性质、需求增加对家庭暴力热线工作人员福利的影响以及新出现的支持需求。同时,数据收集阶段2将发生。第二阶段将涉及向200名家庭虐待求助热线服务用户分发一项调查,调查封锁对虐待事件和严重程度的影响、对家庭中其他人的影响以及心理健康和福祉结果。结果将使用频率分析、推理统计和内容分析进行分析。在第三阶段,将邀请15名服务用户参加最后一轮远程访谈,以更深入地阐述调查的答复,并就持续的支助需求征求意见。我们已确认有5个家暴热线参与,他们将协助招募参与者。本研究的三个数据收集阶段对于了解封锁对家庭暴力求助热线工作人员和服务用户的实际影响至关重要。这对于制定和完善联合王国的长期战略,以改善对受害者的支助,并确保支助人员拥有提供充分支助所需的工具至关重要。研究结果将通过政策简报、在线研讨会、期刊文章和可公开获取的信息图表文件等多种形式传播给政策制定者、实践组织、学术界和服务用户。这些指南将成为关于大流行病及其后出现的支持需求的政策决策的重要指南。

项目成果

期刊论文数量(5)
专著数量(0)
科研奖励数量(0)
会议论文数量(0)
专利数量(0)
"Abusers are using COVID to enhance abuse": Domestic abuse helpline workers' perspectives on the impact of COVID-19 restrictions on those living with domestic abuse
“施虐者正在利用新冠病毒来加强施虐行为”:家庭虐待热线工作人员对 COVID-19 限制对家庭虐待患者影响的看法
  • DOI:
    10.31234/osf.io/q8xjs
  • 发表时间:
    2022
  • 期刊:
  • 影响因子:
    0
  • 作者:
    Brodie Z
  • 通讯作者:
    Brodie Z
'She couldn't leave them the perpetrator had threatened to burn them alive': Domestic abuse helpline calls relating to companion animals during the COVID-19 pandemic
“她无法离开它们,肇事者威胁要活活烧死它们”:在 COVID-19 大流行期间,与伴侣动物有关的家庭虐待热线电话
  • DOI:
    10.31234/osf.io/e6whs
  • 发表时间:
    2021
  • 期刊:
  • 影响因子:
    0
  • 作者:
    Hawkins R
  • 通讯作者:
    Hawkins R
'At Times it's Too Difficult, it is Too Traumatic, it's Too Much': The Emotion Work of Domestic Abuse Helpline Staff During Covid-19
“有时太困难、太痛苦、太痛苦”:Covid-19 期间家庭暴力帮助热线工作人员的情感工作
  • DOI:
    10.1177/09500170231200080
  • 发表时间:
    2023
  • 期刊:
  • 影响因子:
    0
  • 作者:
    Maclean C
  • 通讯作者:
    Maclean C
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