ISCF HDRUK DIH Sprint Exemplar: Enhancing Clinical Responses through Digital Information Transfer and Alerting by a Hospital-wide Smartphone Application

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Reducing the variation in healthcare quality and improving staff workflows in a cost-effective manner remains a significant state-wide challenge for the National Health Service (NHS). There is a growing consensus, amongst both health policymakers and clinicians, that digital centric technologies can deliver scalable solutions to these challenges.Our research aims to evaluate the deployment and NHS Trust-wide effect of one such digital technology. ‘Streams’ is a healthcare industry specific, secure, user experience centred smartphone application, which is designed for clinical workflow management and the delivery of the correct clinical information to the correct clinician at the correct time, on their own smartphones. Our project aims to demonstrate that this mobile application, when delivered in conjunction with extensive stakeholder engagement, is able to able to improve upon current standards of patient safety and organisational work flow (on both an individual and hospital level) as well as proving to be a cost-effective venture at an NHS Trust-wide level. We intend to do this by evaluating the deployment of the Streams application across a multi-site NHS Trust through assessing the acceptability, usability and barriers to deployment of the application, in addition to analysing the effects of the application upon measurable markers of patient safety.