Satisfaction and Retention of Staff in Assisted Living

员工对辅助生活的满意度和保留率

• 批准号: 6731747
• 负责人: MARY M BALL
• 金额: $ 29.1万
• 依托单位: GEORGIA STATE UNIVERSITY
• 依托单位国家: 美国
• 财政年份: 2004
• 资助国家: 美国
• 起止时间: 2004-06-01 至 2007-05-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/6731747
• 关键词: administrative personnel; audiotape; behavior test; choice; clinical research; culture; health care personnel; human subject; interview; job satisfaction; nursing homes; occupational psychology; personality; residential care facility; socioenvironment

DESCRIPTION (provided by applicant): The goal of this study is to learn how assisted living facilities (ALFs) can create an environment that maximizes satisfaction and retention of direct-care staff. The specific research aims are: (1) to understand the meaning of job satisfaction for direct-care staff in ALFs; (2) to understand how individual, socio-cultural, and environmental factors influence satisfaction and retention of direct-care staff in ALFs and the relationship between these variables; and 3) to identify successful strategies of direct-care, managerial, and administrative staff that support job satisfaction and retention of direct-care staff in ALFs. Both qualitative and quantitative methods will be utilized. A stratified random sample of 36 ALFs in Georgia will be selected to represent variation in 3 categories of facility size (16-25; 26-50; 51+ residents) and 3 areas of the state. Within these facilities, 308 direct-care staff (from 4-12 in each home) will be selected randomly for face-to-face interviews. An additional 40 staff will be purposively selected for in-depth qualitative interview. Interviews with direct-care staff will focus on their experiences and attitudes toward care giving and include a job satisfaction scale. One administrator from each home also will be interviewed to determine the facility's organizational structure and policies and procedures and the administrator's experiences and attitudes related to staffing. In addition, facility documents containing policies and procedures related to staffing will be reviewed. Qualitative data will be analyzed using the grounded theory method (Strauss & Corbin, 1990), and standard quantitative methods will be utilized for quantitative data analysis. Results of this study will increase our understanding of the motivations, behaviors, incentives, and barriers to professionalization of paid caregivers of older, frail persons residing in assisted living facilities. This understanding will help increase satisfaction and reduce direct-care staff shortages and turnover, thus enhancing quality of care and life of residents.

描述（由申请人提供）：本研究的目的是了解辅助生活设施 (ALF) 如何创造一个最大限度提高直接护理人员满意度和保留率的环境。具体研究目的是：（1）了解ALF直接护理人员工作满意度的意义； (2) 了解个人、社会文化和环境因素如何影响 ALF 中直接护理人员的满意度和保留率以及这些变量之间的关系； 3) 确定直接护理、管理和行政人员的成功策略，以支持工作满意度和保留 ALF 中的直接护理人员。将使用定性和定量方法。将选择佐治亚州 36 个 ALF 的分层随机样本来代表 3 类设施规模（16-25；26-50；51+ 居民）和该州 3 个区域的变化。在这些设施内，将随机选择 308 名直接护理人员（每个家庭 4 至 12 名）进行面对面访谈。另外，还将有针对性地挑选 40 名员工进行深入的定性访谈。对直接护理人员的访谈将重点关注他们对护理的经验和态度，并包括工作满意度量表。每个家庭的一名管理员也将接受采访，以确定该设施的组织结构、政策和程序以及管理员在人员配置方面的经验和态度。此外，还将审查包含与人员配置相关的政策和程序的设施文件。定性数据将使用扎根理论方法（Strauss＆Corbin，1990）进行分析，并且将使用标准定量方法进行定量数据分析。 这项研究的结果将加深我们对居住在辅助生活设施中的老年体弱者的有偿护理人员专业化的动机、行为、激励措施和障碍的理解。这种理解将有助于提高满意度并减少直接护理人员的短缺和流动，从而提高居民的护理质量和生活。