Diversity effects in healthcare operations management

医疗保健运营管理的多样性效应

• 批准号: 2746350
• 金额: --
• 依托单位: University of Cambridge
• 依托单位国家: 英国
• 项目类别: Studentship
• 财政年份: 2022
• 资助国家: 英国
• 起止时间: 2022 至 无数据
• 项目状态: 未结题
• 来源: https://gtr.ukri.org/projects?ref=studentship-2746350
• 关键词: Diversity; effects; healthcare; operations; management

My research during this MPhil year aims to quantify the impact of diversity in NHS patient satisfaction. I aim to analyze with econometric methods the publicly available NHS data on patient satisfaction from 2018 to 2022 from every GP practice in the UK, partitioned by different variables such as gender or ethnicity. Through this data analysis, I aim to investigate whether there are significant differences in satisfaction conditioned on diversity parameters and which groups of people have worse experience within NHS. In total, this research will identify the trends in patient satisfaction among multiple groups both in terms of time and population characteristics.

我在这一年的研究旨在量化NHS患者满意度的多样性的影响。我的目标是用计量经济学方法分析2018年至2022年英国每个全科医生实践中公开的NHS患者满意度数据，并按性别或种族等不同变量进行划分。通过这些数据分析，我的目的是调查是否有显着差异的满意度条件下的多样性参数和哪些群体的人有更差的经验在NHS。总的来说，本研究将确定多组患者在时间和人群特征方面的满意度趋势。