Intercultural Communication Workshop

跨文化交流工作坊

• 批准号: 8225245
• 负责人: EILEEN A VAN SCHAIK
• 金额: $ 33.79万
• 依托单位: TALARIA, INC.
• 依托单位国家: 美国
• 财政年份: 2006
• 资助国家: 美国
• 起止时间: 2006-08-01 至 2014-07-31
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/8225245
• 关键词: Accounting; Address; Administrator; Adopted; American; Behavioral; Charge; Client; Communication; Competence; Computers; Decision Making; Discipline of Nursing; Distress; Educational process of instructing; Educational workshop; Effectiveness; Ensure; Evaluation; Exercise; Face; Health Personnel; Health Professional; Healthcare; Healthcare Systems; Human Resources; Immigrant; Institution; Instruction; Internet; Intervention; Labor Forces; Language; Language Development; Lead; Learning; Linguistics; Marketing; Measures; Methods; Multimedia; Nurses; Patients; Phase; Physicians; Play; Positioning Attribute; Prejudice; Professional Organizations; Psychological reinforcement; Qualifying; Randomized Controlled Trials; Reliance; Reporting; Resources; Rewards; Role; Speech; Speech Intelligibility; Strategic Planning; Testing; Training; Vocabulary; Work; World War II; abstracting; base; cost; design; expectation; experience; improved; meetings; new technology; patient population; phonology; programs; simulation; skills; tool

DESCRIPTION (provided by applicant): 6. Project Summary Abstract Currently 17 percent of the total U.S. nursing work force is foreign-born. Many of these highly qualified professionals speak U.S. English as a second language and struggle to communicate effectively with clients and colleagues. The Intercultural Communication Workshop (hereafter, ICW), is a multimedia, internet-based educational tool designed to improve the overall communicative competence of foreign- born nurses. ICW Phase I integrates instruction in speech intelligibility with contextual information about communication, culture, and healthcare in the U.S. In Phase II, the user interface and navigation will be refined based on the findings of the Phase I field trial and the content will be expanded to address the language needs of diverse native speakers. Interactive role-play simulations will provide opportunities to practice new communication strategies. A multi-method, multi-measure two-group randomized controlled trial will be used to evaluate the educational effectiveness of the ICW, using an "intent-to- teach" approach analogous to the "intent-to-treat" approach for evaluations of effectiveness of biomedical interventions. Successful completion of ICW and a satisfactory demonstration of educational effectiveness will result in a new, low-cost, efficient resource for foreign-born nurses and their employers, lead to gains in speech intelligibility and communication skills in U.S. English for foreign-born nurses, enhance the intrinsic rewards of their profession for foreign-born nurses, and ultimately improve retention of foreign-born nurses in challenging and rewarding positions in the healthcare workforce. ICW will also yield two online assessment tools that facilitate the work of second-language acquisition and speech & language professionals. The use of computer-based training to improve the speech intelligibility and communication skills of foreign-born nurses addresses NINR's strategic plan for "Adopting, adapting and generating new technologies for better health care."

描述（由申请人提供）：6。摘要目前，美国护理工作人员总数的17%是外国出生的。这些高素质的专业人士中有许多人将美国英语作为第二语言，并努力与客户和同事进行有效沟通。跨文化沟通工作坊是一个多媒体、网络化的教育工具，旨在提高外籍护士的整体沟通能力。ICW第一阶段将语音清晰度教学与美国的沟通，文化和医疗保健相关信息相结合。在第二阶段，用户界面和导航将根据第一阶段现场试验的结果进行改进，内容将扩展以满足不同母语人士的语言需求。互动角色扮演模拟将提供机会，实践新的沟通策略。一项多方法、多措施的两组随机对照试验将用于评估ICW的教育有效性，使用类似于评估生物医学干预措施有效性的“意向治疗”方法的“意向教学”方法。成功完成ICW和教育效果的令人满意的演示将为外国出生的护士及其雇主提供一种新的，低成本，高效的资源，导致外国出生的护士在美国英语中的语音清晰度和沟通技巧的提高，提高外国出生的护士职业的内在回报，并最终提高外国出生的护士在医疗保健劳动力中具有挑战性和有价值的职位的保留率。ICW还将推出两个在线评估工具，以促进第二语言习得以及言语和语言专业人士的工作。利用计算机培训提高外国出生护士的语言清晰度和沟通技能，这符合国家护士研究所的战略计划，即“采用、调整和创造新技术，改善医疗保健”。"