Performance Improvement Technology in Urban Native American Health Organizations

城市美洲原住民卫生组织的绩效改进技术

• 批准号: 8739670
• 负责人: Diana Howard Caldwell
• 金额: $ 20万
• 依托单位: RESEARCH CIRCLE ASSOCIATES, LLC
• 依托单位国家: 美国
• 财政年份: 2013
• 资助国家: 美国
• 起止时间: 2013-09-23 至 2016-09-30
• 项目状态: 已结题
• 来源: https://reporter.nih.gov/project-details/8739670
• 关键词: Address; Adopted; American Indians; Businesses; Caring; Client satisfaction; Clinic; Clinical; Collaborations; Communities; Computers; Data; Development; Development Plans; Documentation; Electronic Health Record; European; Evaluation; Face; Feedback; Foundations; Friends; Funding; Funding Agency; Future; Government; Grant; Health; Health Care Reform; Health Services; Health Services Research; Healthcare; Human; Institutes; Institution; Lead; Life; Metric; Minority; Minority Groups; Modeling; Monitor; Native Americans; Organizational Efficiency; Outcome; Patient-Centered Care; Patients; Performance; Phase; Play; Population; Process; Program Sustainability; Provider; Public Health; Reporting; Research; Research Institute; Reservations; Resources; Role; Services; Simulate; Small Business Innovation Research Grant; System; Technology; Testing; Time; Tribes; Underrepresented Minority; Underserved Population; United States Indian Health Service; base; commercial application; community based service; computerized; cost; design; experience; follow-up; health disparity; health organization; improved; innovation; minority health; novel; pressure; programs; public health relevance; stem; tool; trend; urban Native American; urban area

DESCRIPTION (provided by applicant): The proposed project seeks Phase 1 SBIR funding for the development and initial testing/refinement of a state-of-the-art computerized performance monitoring, evaluation, and improvement system that is scalable, relatively low-cost, and a good fit for small resource-constrained community-based clinics. In this Phase 1 project, we will focus on the following performance metrics: patient satisfaction, waiting time, no-show rate, referral follow-up, and data completeness. Novel aspects of the system include graphical and textual reports for clinic management, and the use of predictive analytics to identify emerging trends in service delivery processes. The proposed project has two Specific Aims as part of the Phase 1 SBIR: AIM 1: Feasibility of Designing Core Components. Determine the feasibility of developing a computer-based organizational performance monitoring and improvement system with managerial feedback and predictive analytics for community-based programs providing health services to minority populations. AIM 2: Initial Testing & Refinement. Conduct a comprehensive simulated field test of the proposed performance monitoring and improvement system.

描述（由申请人提供）：拟议项目寻求第一阶段SBIR资金，用于开发和初步测试/改进最先进的计算机性能监测、评估和改进系统，该系统可扩展，相对低成本，并且非常适合资源有限的小型社区诊所。在这个一期项目中，我们将重点关注以下绩效指标：患者满意度、等待时间、缺勤率、转诊随访和数据完整性。该系统的新颖方面包括用于诊所管理的图形和文本报告，以及使用预测分析来识别服务提供过程中的新趋势。作为第一阶段SBIR的一部分，拟议的项目有两个具体目标：目标1：设计核心组件的可行性。确定开发基于计算机的组织绩效监测和改进系统的可行性，该系统具有管理反馈和预测分析，用于为少数民族人口提供卫生服务的社区项目。目标2：初始测试和改进。对建议的性能监测和改进系统进行全面的模拟现场测试。