Operationalizing Machine Learning and Discrete Event Simulation Models to Improve Clinic Efficiency

项目摘要 医生经常报告说，为了维持收入，他们感到有压力去看更多的病人， 病人护理的时间用于有效安排患者的系统数据驱动方法很重要， 医生们面临着看越来越多病人的压力。我们提出的真实的时间预测模型， 患者就诊时间、错过预约的可能性以及患者等待时间将有助于安排 患者更有效。诊所将能够安全地超额预订，以避免因错过预约而出现空档期， 制定紧急附加治疗患者的安排指南，并在出现紧急情况时为患者提供等待时间估计 是延迟。我们将开发访问真实的预测所需数据的方法， 建议将这些模型集成到工作流程中将提高调度准确性，患者等待时间， 和患者满意度，同时也增加了诊所数量。

PROJECT SUMMARY Physicians often report feeling pressured to see more patients to maintain revenue, while having less available time for patient care. Systematic data-driven methods for efficiently scheduling patients are important as physicians are pressured to see more and more patients. We propose that real time prediction models of patient visit lengths, the likelihood of missing appointments, and of patient wait times will help schedule patients more efficiently. Clinics will be able to safely overbook to avoid empty slots from missed appointments, have guidance for scheduling urgent add-on patients, and provide wait time estimates for patients when there are delays. We will develop methodologies for accessing data needed for these predictions in real time and propose that the integration of these models into workflows will improve scheduling accuracy, patient wait time, and patient satisfaction, while also increasing clinic volumes.