Design and evaluation of adaptive and adaptable information technology

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Information technology is complex and the people who use the technology are themselves complex. Almost by definition, therefore, the fit between the technology and its users is complex. Technology today includes a plethora of applications, each includes a multitude of features and each interacts with other applications. There are also many computational devices/platforms which interact together. Those who use this technology have diverse tasks, skills, knowledge, expectations, and motivation. Although there is always room for general improvements to the design of any given technology, most individuals would benefit from having the technology designed specifically to fit their own particular needs. Designing technology to accommodate such individual differences, however, is very difficult to do.