User-centered design of requirements engineering techniques

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Organizations experience difficulties in information systems projects for a variety of reasons, chief among which are unclear and volatile requirements specifications and the lack of business user involvement during projects. While the field has long recognized the importance of user engagement in information technology projects, the involvement of these users in developing requirements for these projects remains disturbingly low. This research proposes to take an innovative user centered design approach to system requirements presentation methods and will contribute to theory and empirical research in the area of requirements engineering. Its aim is to mitigate low levels of user involvement by improving methods for communicating information system requirements to business users.