组织中知识隐藏对知识互动主体间人际行为的影响机制研究：施害者—受害者视角

知识在组织内部的高效转移是组织获取、保持和提升竞争优势的关键，然而，出于种种原因，员工常常会对同事隐藏知识。知识隐藏对以往建立在积极知识行为基础之上的知识管理理论与实践提出了新的挑战。目前，相较于知识隐藏的前因变量，学术界对知识隐藏结果变量的研究相对匮乏，尤其是鲜有研究关注知识隐藏对知识互动主体间人际行为的影响。本项目从施害者—受害者这一新的视角来探究组织中知识隐藏对知识互动主体间人际行为的影响机制。首先，基于道德净化理论，运用大样本实证研究揭示知识隐藏对施害者指向受害者的人际公民行为产生影响的直接效应、双元中介机制和边界条件。其次，基于人际关系威胁反应的多元动机模型，运用大样本实证研究揭示知识隐藏对受害者指向施害者的人际偏差、回避和公民行为产生影响的直接效应、中介机制和边界条件。本项目对于发展知识管理理论，加深对知识隐藏影响结果的认知，消除知识隐藏的负面影响等具有重要的理论与实践意义。

The efficient knowledge transfer within organizations is the key for organizations to acquire, maintain and enhance competitive advantage. However, employees often hide knowledge from colleagues for various reasons. Knowledge hiding poses a new challenge to previous knowledge management theory and practice, which are based on positive knowledge behaviors. At present, compared to the antecedents of knowledge hiding, there are relatively few studies on the outcomes of knowledge hiding. Especially, limited research has been conducted to examine the influence of knowledge hiding on the interpersonal behaviors between knowledge interaction subjects. From a new perspective of perpetrator-victim, this project investigates the influence mechanisms of knowledge hiding on the interpersonal behaviors between knowledge interaction subjects within organizations. First, drawing on moral cleansing theory and adopting the large sample empirical research method, this project examines and uncovers the direct effect, dual mediating mechanisms and boundary conditions of knowledge hiding on the perpetrator’s interpersonal citizenship behavior targeted at the victim. Second, drawing on the multimotive model of reactions to interpersonal threat and adopting the large sample empirical research method, this project examines and uncovers the direct effects, mediating mechanisms and boundary conditions of knowledge hiding on the victim’s interpersonal deviant, avoidant and citizenship behavior targeted at the perpetrator. This project is of great theoretical and practical significance to improve knowledge management theory, enrich our understanding of knowledge hiding’s outcomes, and eliminate knowledge hiding’s negative effects.