Organizing Information in Memory: Field Testing of Interventions Designed to Improve Appraisal Decisions

这项建议的重点是改进考绩决定 在组织内。 它强调决策的作用， 记忆，并寻求加强业绩之间的联系， 评估决策和组织行为的其他方面。 需要解决的具体问题包括： 记忆中的信息，回忆这些信息的能力， 基于回忆的评级能力，以有效区分 条件，以及评分员对绩效评估的反应 过程 该研究扩展了之前由以下人员进行的基于实验室的工作 调查人员进行了一项实地研究， 合作者（西南贝尔电话），将测试 各种记忆干预的有效性。 这一合作应 导致表演艺术和科学的具体改进 评价 该项目还将有助于阐明 以及认知过程在管理决策中的作用 组织行为和设计。

This proposal focuses on improving performance appraisal decisions within organizations. It emphasizes the role of decision making and memory and seeks to strengthen the linkages between performance appraisal decisions and other aspects of organizational behavior. Specific questions to be addressed include the organization of information in memory, the ability to recall that information, the ability of ratings based on recall to discriminate effectively between conditions, and the reactions of raters to the performance appraisal process. The study extends previous laboratory-based work conducted by the investigators to a field study involving a willing corporate collaborator (Southwestern Bell Telephone) that will test the effectiveness of various memory interventions. This cooperation should lead to specific improvements in the art and science of performance appraisal. The project also will help to illuminate important aspects of managerial decision making and the role of cognitive processes in organizational behavior and design.