User-specific presentation of knowledge with conflicting evidence in museums

整个研究项目的潜在目标是调查情境和个人因素对博物馆游客冲突处理的影响，并研究这些因素可能相互作用的方式。这一目标将在第三个提案阶段保持。在这个项目最后阶段的第一步，我们的目标是扩大对以前开展的研究的分析，并加强它们之间的联系。为此，我们的目标是进一步分析在第二个资助期内额外收集的数据。计划进行下列扩展数据分析：(1)根据三个供资期间获得的四组数据比较访问者概况。(2)冲突处理与参观者对冲突话题（仿生学）立场变化的相关性分析。(3)考虑不同冲突显著性变化的潜在影响，考察个人因素额外收集数据对游客冲突处理的调节作用。冲突突出性是根据文本的时空微观结构（面向对象与面向方面的文本组织），通过包括比较组织者和使用不同的呈现媒体（音频与视觉）来操纵的。在这个项目阶段的第二步，我们将进行一个实验性的实地研究。本研究一方面考察不同访客议程对冲突信息处理的调节作用，另一方面研究访客议程与冲突信息处理相关的个人特征之间的关系。访客议程是访客研究的一个重要研究焦点，而迄今为止我们所研究的个人特征主要是在认知心理学领域讨论的。因此，这项实地研究的结果将有助于弥合博物馆研究和认知心理学研究之间的差距，并将引起这两个领域的研究人员的兴趣。最后，本研究为合适的展览概念的发展提供了理论和实证基础，从而对广泛的博物馆专业人员具有附加价值。

The underlying objective of the overall research project has been to investigate the influence of both situational and personal factors on the conflict processing of museum visitors and to look into ways these factors may interact. This objective will be maintained in the third proposal phase. In a first step of this final project phase, we aim to expand on the analysis of previously carried out studies and reinforce ties between them. To this end, we aim to further analyze data that were additionally collected during the second funding period. The following extended data analyses are planned: (1) A comparison of visitor profiles based on the four data sets obtained in three funding periods. (2) An analysis of correlations between conflict processing and changes in a visitors standpoint on a conflicting topic (biomimicry). (3) An investigation into the moderating effects of additionally collected data on personal factors on visitors conflict processing, taking into account potential effects of different alterations of conflict salience. Conflict salience was manipulated in terms of the spatio-temporal microstructure of the text (object-oriented vs. aspect-oriented text organization), by including comparative organizers and by using different presentation media (audio versus visual). In a second step of this project phase, we will conduct an experimental field study. On the one hand, this field study serves to investigate the moderating effect of varying visitor agendas on the processing of conflicting information and, on the other hand, it serves to study the relationship between visitor agendas and personal characteristics relevant for conflict processing. Visitor agendas are an important research focus in visitor studies, whereas the personal characteristics that we have thus far included in our studies are predominantly discussed in the field of cognitive psychology. Results of this field study will therefore help bridge the gap between museum studies and studies in cognitive psychology and will be of interest to researchers in both fields. Finally, this study provides a theoretical and empirical basis for the development of suitable exhibit concepts and, as a result, has an added value for a broad range of museum professionals.