HCC: Small: The role of social network sites in facilitating collaborative processes

协作，当它起作用时，优化了个人的贡献，通常比个人单独工作产生更好的决策、结果和经验。由于社交和技术支持，社交网络站点（sns）为协作提供了新的机会。社交网站的个人资料可以显示身份信息，这可以作为社交润滑剂，帮助个人发起对话并找到共同点。在sns中，联系人列表降低了与交互相关的交易成本。最后，社交网站使人们能够接触到更多的个人（以及他们更广泛、更多样化的知识库），同时也提供了一个环境，在这个环境中，社会资本过程可以作为鼓励协作、提供建议和信息共享的机制。该项目将开发和测试一个基于社交网络的协作模型，该模型由以下研究问题驱动：社交网络支持哪些形式的协作？sns的特性是如何影响这些过程的？谁使用这些网站进行协作，为什么？本研究将使用定量和定性数据检查sns促进的协作实例，以深入了解用户动机、感知和概念框架。首先，我们将研究大学生之间临时合作的例子，以探索在社交网络和面对面环境下，关系的发起和合作是如何发生的。其次，将分析Facebook上的总体行为模式，以发现和调查该网站上的协作模式。

Collaboration, when it works, optimizes the contributions of individuals, often resulting in better decisions, outcomes, and experiences than individuals working alone. Social network sites (SNSs) offer new opportunities for collaboration due to their social and technical affordances. SNS profiles enable the display of identity information, which can act as a social lubricant and help individuals initiate conversations and find common ground. Within SNSs, contact lists lower the transaction costs associated with interaction. Finally, SNSs enable access to a larger pool of individuals (and their wider and more diverse knowledge base) while also providing a context in which social capital processes serve as a mechanism for encouraging collaboration, advice-giving and information-sharing. This project will develop and test a model of SNS-enabled collaboration motivated by the following research questions: What forms of collaboration are enabled by SNSs? How do the features of SNSs affect these processes? Who uses these sites to collaborate and why?This study will examine SNS-facilitated collaborative instances using quantitative and qualitative data to provide insight into users motivations, perceptions, and conceptual frameworks. First, we will examine examples of ad-hoc collaboration among college undergraduates to explore how relationship initiation and collaboration occur, both in SNS and face-to-face contexts. Second, aggregate behavioral patterns on Facebook will be analyzed to discover and investigate modes of collaboration on the site.