Autonomous Courier and Express Services - Autonomous Coordination of competitive Participants in Courier and Express Services

提出的转移项目的目标是应用基于代理的自主物流过程，以支持竞争的快递和快递服务的调度员。在合作研究中心637自主合作物流过程-范式转变及其局限性（CRC 637）中显示，与传统方法相比，自主物流过程具有许多优势，特别是在动态和复杂环境中。一些研究概念已经成功地应用于CRC 637传输项目T8的分组交通中。该转移项目的目的是将CRC 637子项目B4知识管理的研究概念和成果应用于速递和快递服务，以改进和优化相应的规划和控制过程。重点是适应和扩展负责过程规划和控制竞争场景的软件代理的合作机制。互动、沟通和协调的机制必须适用于自私的行为者，他们以佣金为报酬，并试图最大化自己的利润。此外，还必须考虑参与者的个人能力和偏好。目标是优化流程的效率，并使所有参与者的利润最大化。代理商之间的一些额外的合作必须通过使用额外的仓库来提供，在那里快递员可以交换和临时存储订单。基于多代理的仿真框架PlaSMA将用于自主物流过程的建模和仿真，该过程也是在CRC 637的子项目B4中开发的。我们将通过比较基于代理的自主流程与工业合作伙伴Tiramizoo的当前流程以及使用实际数字的大多数应用的手动调度，来展示预期的效率提高。此外，我们将通过模拟基于Tiramizoo提供的真实订单的现实场景中的意外事件，展示自主物流过程的灵活性和鲁棒性。工业合作伙伴脉冲智能系统是IT和物流流程的咨询专家，提供其专有技术来开发解决方案，该解决方案只需要将可行的软件投资集成到当前的快递和快递服务流程中。

The goal of the proposed transfer project is the application of agent-based autonomous logistic processes for supporting the dispatcher of competing courier and express services. It was shown within the Collaborative Research Center 637 Autonomous Cooperating Logistic Processes - A Paradigm Shift and its Limitations (CRC 637), that autonomous logistic processes have many advantages in contrast to conventional approaches especially in dynamic and complex environments. Some research concepts have been successfully applied to groupage traffic in the CRC 637 transfer project T8 Autonomous groupage traffic.The aim of the transfer project is to apply research concepts and results developed in the CRC 637 subproject B4 Knowledge Management to courier and express services in order to improve and optimize the corresponding planning and controlling processes.The focus is on the adaptation and extension of mechanisms for the cooperation of software agents that are responsible for process planning and controlling to competitive scenarios. The mechanisms for interaction, communication, and coordination have to be applicable to selfish actors, who are paid by commission fees and are trying to maximize their own profit.Moreover, individual capabilities and preferences of the actors must be considered. The goal is to optimize the efficiency of the processes as well as to maximize the profits of all participants. Some additional cooperation between the agents must be provided by using extra depots where couriers can exchange and temporarily store orders.The multiagent-based simulation framework PlaSMA will be used for the modeling and simulation of autonomous logistic processes which was also developed within the subproject B4 of the CRC 637. We will show the intended increase in efficiency by comparing agent-based autonomous processes with the current processes of the industrial partner Tiramizoo and the mostly applied manually dispatching using real-life numbers. In addition, we will demonstrate the increased flexibility and robustness of autonomous logistic processes by simulating unexpected events in realistic scenarios based on real orders that are provided by Tiramizoo.The industrial partner Aimpulse Intelligent Systems, a consulting specialist for IT and logistic processes, provides its Know-how to develop a solution that requires only feasible software investments to be integrated within the current processes of courier and express services.