SCC-CIVIC-FA Track B Design for Community Resilience: Participatory Civic Technology to Close the Last-Mile Disaster Relief Gap in Puerto Rico

我们寻求试点一项参与式的公民技术计划，重新连接，以缩小最后一英里的救灾差距，并通过软件技术，数据智能和社会基础设施为服务不足的社区创造长期的复原力。在过去三年的广泛合作研究和设计工作的基础上，我们的目标是动员，通知和协调居民，社区团体以及政府和非政府实体在灾害管理方面的集体行动，以指导正确的反应，在正确的时间，正确的地点。该试点举措将一个方便、可靠和用户友好的软件应用程序与一个包容性的社区参与方案相结合，使居民能够充当“社区大使”，通过众包方式提供关键信息，弥合灾害发生时基本资源和服务提供与社区需求之间的差距。在为期12个月的第二阶段，我们的目标是为来自波多黎各的至少50，000名居民提供众包信息，目标是在未来五年内为整个群岛提供可持续，可扩展和可转让的倡议。面对气候变化，岛屿和沿海社区，如波多黎各，将面临更频繁和更具破坏性的灾害，如飓风和洪水。我们的倡议旨在通过以下方面更好地为未来灾害做好准备：1）加强社会纽带，作为建立抗灾能力和生存机制的核心。2)整合当地知识，使灾害管理更加以人为本、更加有效。3)加强协作，以此作为建立复原力和降低风险的途径。4)我们的项目利用参与式设计研究，建立一个公民技术倡议，以增强社区复原力的几个关键因素：1）将当地知识和信息纳入整体减灾和应对活动; 2）通过丰富灾害易发地区主要利益相关者群体内部和之间的社会资本，支持协作; 3）加强社区的社会责任感，以提高社区的社会责任感。（3）增强和促进非正式行动者在应急响应中的亲社会行为。我们汇集了一个跨学科的团队，设计，验证和试点更具适应性和包容性的参与式公民技术解决方案在波多黎各，与其他相关的情况下，如加勒比群岛，中美洲和美国墨西哥湾沿岸的影响。我们的研究结果将有助于更好地了解如何克服阻碍灾害信息和知识有效管理的挑战，从而改善个人，社区团体和正式机构之间的协调与合作，以实现灾害管理目标。该项目由CIVIC和刺激竞争研究的既定计划（EPSCoR）共同资助。CIVIC计划由NSF，该奖项反映了NSF的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

We seek to pilot a participatory civic technology initiative, re+connect, to close the last-mile disaster relief gap and create long-term resilience for underserved communities with software technology, data intelligence, and social infrastructure. Building on extensive collaborative research and design efforts from the past three years, we aim to mobilize, inform, and coordinate collective action across residents, community groups, and governmental and non-governmental entities in disaster management to direct the right responses, to the right places, at the right time. The pilot initiative integrates an accessible, reliable, and user-friendly software application with an inclusive community engagement program to enable and empower residents to act as “community ambassadors” to crowdsource key information to bridge the gap between essential resources and services provision and community needs in the face of disasters. Through the 12-month stage 2 period, we aim to crowdsource information for at least 50,000 residents from across Puerto Rico, with the goal of yielding a sustainable, scalable, and transferable initiative for the entire archipelago in the next five years. In the face of climate change, island, and coastal communities, such as those in Puerto Rico, will face more frequent and destructive disasters such as hurricanes and floods. Our initiative aims better prepare for future disasters through the following aspects: 1) Strengthen social bonds as the core of building resilience and survival mechanisms. 2) Integrate local knowledge to make disaster management more human-centered and effective. 3) Enhance collaboration as a path to building resilience and reducing risk. 4) Provide valuable lessons for building disaster resilience and risk reduction in other contexts.Our project uses participatory design research to build a civic technology initiative that enhances several key factors of community resilience: 1) including local knowledge and information into overall disaster mitigation and response activities; 2) supporting collaboration through enriching social capital within and across key stakeholder groups in disaster-prone areas; and 3) augmenting and facilitating prosocial behaviors by informal actors during emergency response. We bring together an interdisciplinary team to design, validate, and pilot a more adaptive and inclusive participatory civic technology solution in Puerto Rico, with implications for other relevant contexts such as the Caribbean islands, Central America, and the Gulf Coast of the United States. Our findings will contribute to an improved understanding of overcoming the challenges that hinder the effective management of disaster information and knowledge, leading to improved coordination and collaboration across individuals, community groups, and formal institutions to achieve disaster management goals.This project is jointly funded by CIVIC and the Established Program to Stimulate Competitive Research (EPSCoR).The CIVIC program is jointly funded by NSF, Department of Homeland Security, and Department of Energy.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.