Towards Resolution of Franchising Conflict

特许经营是澳大利亚经济的一个主要部门，年营业额超过1280亿澳元。 大约35%的特许经营者报告说，他们与特许经营者发生了重大纠纷。 本专题将探讨特许经营关系中冲突的原因。 好处将包括一个预测模型，以确定在特许经营条件下可能发生冲突的地方，从而使参与者有机会在冲突升级为争端之前解决冲突。 案例研究和建议将为参与者和监管机构提供信息，以防止冲突升级。 这将为参与者创造一个更加“公平的竞争环境”，并改善所有利益攸关方的财务安全。

Franchising is a major sector in the Australian economy with annual turnover greater than $128 billion. Some 35% of franchisors report being involved in substantial disputes with franchisees. This project will investigate the causes of conflict in franchising relationships. Benefits will include a predictive model to identify where conflict is likely to occur in franchising conditions, thereby allowing participants the opportunity to address conflict before it escalates into dispute. Case studies and recommendations will inform participants and regulatory authorities so as to prevent conflict escalating. This will create a more 'level playing field' for participants and improve financial security for all stakeholders.