Examining organisational complexity and clinical risk to improve hospital patients' safety.

改善沟通实践将降低大量用药差错和医院获得性感染的发生率和成本。目前，医院造成的事故每年造成的损失约为20亿澳元。这些成本可能会进一步上升，因为医院正变得更加繁忙，文化和语言更加多样化，每个患者获得的资源越来越少，而且在技术上更有能力让病情较重的患者存活更长时间，从而导致临床风险增加和事故增加。这项计划可缩短住院时间，降低再入院率，并确保更有效地运用临床资源，从而节省约20%的医院运作总成本。

Improving communicative practices will reduce the massive rate and cost of medication errors and hospital-acquired infections. Current costs of hospital-caused incidents are around AU$2 billion per year. These costs are likely to rise further because hospitals are becoming busier, more culturally and linguistically diverse, less generously resourced per patient, and more technologically capable of keeping sicker patients alive for longer, leading to increased clinical risk and more incidents. This project could save around 20% of the total cost of hospital operations by reducing lengths of stay, lowering re-admission rates and ensuring better deployment of clinical resources.