Finding the Path: Service access and navigation for serious mental illness

该项目旨在为卫生系统变革提供信息，以确保患有严重精神疾病的人能够获得优质服务。20多年来，改善获得高质量精神卫生服务的机会一直是澳大利亚卫生政策的一个关键目标，但精神疾病患者继续报告难以获得和驾驭复杂的服务系统。本计划旨在运用政策分析、定性分析、定量分析及地理分析等方法，研究消费者心理健康服务体验，找出系统性问题。精神卫生消费者和服务提供者将积极参与制定最终政策建议，以确保制度变革反映他们的知识。

This project aims to inform health system change to ensure people with serious mental illness can access quality services. While improved access to quality mental health services has been a key target in Australian health policy for over 20 years, people with mental illness continue to report problems accessing and navigating the complex service system. The project aims to study consumers' mental health service experiences using policy, qualitative, quantitative and geographic analysis to identify systemic problems. Mental health consumers and service providers will be actively involved in developing final policy recommendations to ensure system change reflects their knowledge.