Comparison Framework - Legal Services
Comparison Framework - Legal Services
批准号:
10091101
负责人:
金额:
$25.03万
依托单位:
依托单位国家:
英国
项目类别:
Collaborative R&D
财政年份:
2024
资助国家:
英国
项目状态:
未结题
起止时间:
2024 至 --
中文摘要
Legal Utopia已经在英国市场建立了自己的地位,帮助公众寻找和选择受监管的律师,同时在法律诊断领域也处于领先地位,帮助人们识别和理解他们的问题或争议的法律性质和解决方案。受监管的律师仍然是解决影响我们生活质量、基本权利和机会的法律业务和生活事件的最佳途径。然而,随着受监管市场的增长和服务提供的持续波动,建立一个数字比较框架,使法律和客户需求与服务相关性和可用性保持一致,这被证明是缺乏的,但对于改善进入这一市场是必要的。该项目将寻求调查、研究和创建一个新的比较框架,以支持公众从受监管的市场中寻找律师,同时考虑到法律需求、复杂性和客户情况的服务相关性和可用性。它将测试和考虑机器学习和神经网络在形成法律服务质量指标中的作用,并结合迄今为止通过法律乌托邦服务收集的法律诊断和数字购物数据。该项目的目标是应用这一新的比较框架来提高预订转化率和从受监管的市场获得法律服务的机会。
英文摘要
Legal Utopia has built its position in the UK market to assist the public in finding and selecting regulated lawyers, whilst also pioneering in the legal diagnostics field to help people identify and understand the legal nature and solutions to their issue or dispute.Regulated lawyers remain the best route to resolving legal business and life events that impact on our quality of life, fundamental rights, and opportunity. However, as the regulated market has grown and service provision continued to fluctuate, establishing a digital comparison framework to align legal and customer need with service relevance and availability has proven absent but necessary to improve access to this market.This project will seek to investigate, research, and create a new comparison framework that will support the public in searching for a lawyer from the regulated market factoring both service relevance and availability to legal need, complexity, and customer circumstances. It will test and consider the role of machine learning and neural networks in the formation of legal services quality indicators in combination with legal diagnostic and digital shopping data that has been collected through Legal Utopia services to-date.The project's objective will be to apply this new comparison framework to improve booking conversions and access to legal services from the regulated market.
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