The new digital governance of welfare to work

这项计划旨在分析“数码先行”就业服务系统的实施情况、对前线服务和管治的影响，以及它在政策学习方面的潜力。它希望通过与我们的行业合作伙伴在一个协作创新实验室中合作，产生关于数字化如何改变求职者、供应商、雇主和政府之间互动的新知识。该项目的预期成果包括一个从理论上了解并经过实践检验的模型，说明数字化如何促进服务设计和政策创新，使求职者和雇主受益。这将为国内和国际的福利制度设计、服务成果和政策学习提供显著的好处。

This project aims to analyse the implementation of a 'digital first' employment services system, its effects on frontline services and governance, and its potential for policy learning. It expects to generate new knowledge on how digitalisation changes interactions between jobseekers, providers, employers and the government, by working with our industry partners in a collaborative innovation lab. Expected outcomes of this project include a theoretically informed, and practically tested, model of how digitalisation can promote service design and policy innovation that benefits jobseekers and employers. This should provide significant benefits for welfare system design, service outcomes, and policy learning nationally and internationally.