Personalised accessibility and wayfinding in stations

三家英国中小企业的DW温莎、数字铁路有限公司、城市控制和诺丁汉大学将合作创建"个性化的车站无障碍和寻路"（PAWS）。该团队将开发动态照明技术并将其与视觉系统集成，以创建一种新的自主解决方案，改善车站的客户体验。当需要帮助的乘客进入车站时，PAWS将提醒车站工作人员。PAWS将使用照明来帮助需要使用电梯的客户，因为他们有自行车，婴儿车或沉重的行李，通过使用直观的，临时的灯光投影显示通过车站的路线。一旦到达站台，我们将使用照明来帮助客户找到正确的车厢。该项目正在与主要的铁路行业合作伙伴合作：第一集团，大西部铁路，高速2和网络铁路。这项新技术将被安装在斯劳的忙碌试验站。该项目将开发在以前的铁路创新项目下为不同用例开发的技术。诺丁汉大学将对该项目进行评估。PAWS将寻求改善客户满意度最低的门到门旅程。其他好处包括：改善可达性，动态寻路，而不会使车站导航变得更加复杂，通过鼓励更好地隔离客户来改善客流量并减少上车时间和安全性。

A collaboration of three British based SME's DW Windsor, Digital Rail Ltd, Urban Control and the University of Nottingham are going to create 'Personalised Accessibility and Wayfinding at Stations' (PAWS). The team will develop and integrate dynamic lighting technology with a vision system to create a new autonomous solution for improving customer experience at stations. PAWS will alert station staff when customers who need assistance enter the station. PAWS will use lighting to help customers who need to use a lift, as they have a bike, pushchair or heavy luggage, by showing the route through the station using intuitive, temporary light projection. Once on the platform we will use lighting to help customers to find the correct carriage.The project is working with key rail industry partners: First Group, Great Western Railway, High Speed 2 and Network Rail. The new technology will be installed at busy trial station, Slough. The project will be developing technology which has been developed for different use case under previous rail innovation projects. The University of Nottingham will undertake an evaluation of the project. PAWS will seek to improve the part of the door-to-door journey which has the lowest level of satisfaction from customers. Other benefits include: Improving accessibility, dynamic wayfinding without making stations more complicated to navigate through, improving passenger flow and reducing train boarding time and safety by encourage better segregation of customers.