The role of management practices in closing the productivity gap - A Closing the Gap, Crossing the Levels Ideas Factory Project

本项目将研究英国与美国相比，服务业某些部分生产率相对较低的一些主要原因。这项工作的显著特点是，试图通过纳入不同层次的分析变量，包括国家、部门、企业和非政府组织变量，来模拟这种生产率不足的原因。该项目特别侧重于管理做法在缩小生产力差距方面的作用。例如，在英国经营的美国零售店比在英国经营的英国零售店更有生产力，是因为美国公司更有效地实施和使用适当的管理做法吗？该项目采用跨学科的方法，并采用个案研究和调查相结合的方法。该项目将试图：专注于英国服务业的选定重要部分，通过研究公司和地点内管理实践的作用，但包括更多的宏观变量作为模型的一部分，探索技术和理论，从不同的学科比较英国和美国拥有在英国工作的公司。

This project will examine some of the key reasons for the relatively poor productivity of selected parts of the service sector comparing the UK with the USA. The distinctive feature of this work is to try to model the reasons for this productivity shortfall by incorporating variables from different levels of analysis, including national, sector, firm and workgroup variables. The project focuses in particular on the role of management practices in the productivity gap. For example, is it the case that US-owned retail outlets operating in the UK are more productive than UK-owned outlets here because the US companies implement and use appropriate management practices more effectively? The project adopts an inter-disciplinary approach and involves a mix of case study and survey methods.This project will attempt to: focus on selected significant parts of the service sector in the UK focus on the micro level by examining the role of management practices within companies and sites, but including more macro variables as part of the models explore techniques and theories from different academic disciplines compare UK and USA owned companies working in the UK.