Product involvement, price perceptions, and brand loyalty

Product involvement, price perceptions, and brand loyalty
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产品参与度、价格认知和品牌忠诚度

DOI:
10.1108/jpbm-06-2014-0623
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发表时间:
2015
影响因子:
5.6
通讯作者:
Filipe Coelho
Filipe Coelho
中科院分区:
管理学3区
文献类型:
--
作者:
A. G. Ferreira;Filipe Coelho

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目的——本文旨在通过说明产品参与影响品牌忠诚度的机制,为有关品牌忠诚度的文献做出贡献。在此过程中,该研究首次考虑了多维价格感知结构的中介作用。设计/方法/途径——在两个购物中心分发了 2000 份问卷,产生了 535 名消费者的样本,涵盖八种不同的杂货产品。为了测试假设的模型,作者依靠结构方程模型。研究结果——产品参与度对品牌忠诚度的影响部分是由价格认知来调节的。这是一个新颖的发现。而且,产品参与度与六种价格感知呈正相关,这也是原创的。正如预期的那样,价值意识和销售倾向不利于品牌忠诚度,而价格-质量模式则有助于品牌忠诚度。然而,出乎意料的是,价格意识、销售倾向和价格专行主义与……
Purpose – This paper aims to contribute to the literature on brand loyalty by illustrating the mechanisms through which product involvement influences brand loyalty. In doing so, the study is original in considering the mediating role of the multidimensional price perceptions’ construct. Design/methodology/approach – Two thousand questionnaires were distributed in two shopping malls, yielding a sample of 535 consumers, covering eight different grocery products. To test the hypothesized model, the authors relied on structural equation modelling. Findings – Product involvement influences on brand loyalty are partially mediated by price perceptions. This is a novel finding. Moreover, product involvement relates positively to six price perceptions, and this is also original. As expected, value consciousness and sale proneness are detrimental to brand loyalty, whereas price – quality schema contributes to it. Unexpectedly, however, price consciousness, sale proneness and price mavenism are positively related t...
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