Questioning mobility as a service: Unanticipated implications for society and governance
Questioning mobility as a service: Unanticipated implications for society and governance
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质疑流动性作为一种服务：对社会和治理的意外影响
DOI：
10.1016/j.tra.2019.09.033
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发表时间：
2020
期刊：
影响因子：
--
通讯作者：
Pangbourne K
中科院分区：
文献类型：
--
作者：
Pangbourne K
在这篇文章中，我们专注于开发一种新的访问传输的服务模型，即移动即服务(MAAS)，并对围绕这一概念的修辞进行了最早的批判性分析之一。一种流行的MAAS概念的核心假设是，运输服务被捆绑成服务包，用于按月付款，就像在电信或媒体服务部门一样。各种其他形式的MA正在开发中，但所有这些都倾向于提供门到门的多式联运服务，通过连接用户和服务运营商的数字平台进行中介。通过借鉴与社会技术转型有关的文献，我们解决了两个多层次的问题。首先，MAAS的承诺(对公民和城市)能在多大程度上兑现，在福祉、排放和社会包容等关键问题上，大规模采用MAAS可能会产生什么意想不到的社会影响？第二，如果广泛采用MAAS的成套服务模式，城市治理面临哪些事实上的挑战，建议采取哪些应对措施？为了解决这些问题，我们首先考虑支撑MAAS当前愿景的智能交通系统的演变，并强调新的商业模式如何提供一种机制，使MAAS真正具有颠覆性。然后，我们确定了一系列看似合理、意想不到的社会影响，这些影响对城市规划和交通管理具有影响。然后是对围绕MAAS的说服性言论的批判性评估，这些言论做出了关于效率、选择和自由的宏伟承诺。我们的结论是，出于效率和公平的原因，一系列可能的意想不到的后果都带有风险，需要公共干预(即引导)。
In this paper we focus on the development of a new service model for accessing transport, namely Mobility as a Service (MaaS) and present one of the first critical analyses of the rhetoric surrounding the concept. One central assumption of one prevalent MaaS conceptualization is that transport services are bundled into service packages for monthly payment, as in the telecommunication or media service sectors. Various other forms of MaaS are being developed but all tend to offer door-to-door multi-modal mobility services, brokered via digital platforms connecting users and service operators. By drawing on literature concerned with socio-technical transitions, we address two multi-layered questions. First, to what extent can the MaaS promises (to citizens and cities) be delivered, and what are the unanticipated societal implications that could arise from a wholesale adoption of MaaS in relation to key issues such as wellbeing, emissions and social inclusion? Second, what are de facto challenges for urban governance if the packaged services model of MaaS is widely adopted, and what are the recommended responses? To address these questions, we begin by considering the evolution of intelligent transport systems that underpin the current vision of MaaS and highlight how the new business model could provide a mechanism to make MaaS truly disruptive. We then identify a set of plausible unanticipated societal effects that have implications for urban planning and transport governance. This is followed by a critical assessment of the persuasive rhetoric around MaaS that makes grand promises about efficiency, choice and freedom. Our conclusion is that the range of possible unanticipated consequences carries risks that require public intervention (i.e. steering) for reasons of both efficiency and equity.
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影响因子：
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DOI：
10.4236/jtts.2017.72007
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期刊：
Journal of Transportation Technologies
影响因子：
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