Designing Emotionally Expressive Social Commentary to Facilitate Child-Robot Interaction

Designing Emotionally Expressive Social Commentary to Facilitate Child-Robot Interaction
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设计情感表达的社会评论以促进儿童与机器人的互动

DOI:
10.1145/3459990.3460714
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发表时间:
2021
期刊:
IDC '21: Interaction Design and Children
影响因子:
--
通讯作者:
Mutlu, Bilge
Mutlu, Bilge
中科院分区:
--
文献类型:
--
作者:
White, Nathan Thomas;Cagiltay, Bengisu;Michaelis, Joseph E;Mutlu, Bilge

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人机交互中的情感表达已被广泛探索,但这种表达如何与社交机器人所表达的情感和观点相结合却鲜为人知。我们研究了12名儿童如何在五种不同的非语言情感表达和固执己见的对话风格(中立、分歧或趋同意见)的互动方式下,从阅读伴侣机器人那里体验情感表达的社会评论。我们发现,虽然机器人的意见和非语言情感表达会影响儿童对机器人的体验,但评论的言语内容是他们体验中更突出的因素。此外,孩子们对社会评论的看法也有所不同:一些孩子对机器人的自我披露评论表达了一种联系感,而另一些孩子则感到被它们分散了注意力,或者觉得机器人跑题了。我们建议设计师特别注意机器人的言语内容,并在设计情感和固执己见的言语时考虑儿童的个体差异。
Emotion expression in human-robot interaction has been widely explored, however little is known about how such expressions should be coupled with feelings and opinions expressed by a social robot. We explored how 12 children experienced emotionally expressive social commentaries from a reading companion robot across five interaction styles that differed in their non-verbal emotional expressiveness and opinionated conversational styles (neutral, divergent, or convergent opinions). We found that, while the robot’s opinions and non-verbal emotion expressions affected children’s experiences with the robot, the speech content of the commentaries was the more prominent factor in their experience. Additionally, children differed in their perceptions of social commentary: while some expressed a sense of connection-making with the robot’s self-disclosure commentaries, others felt distracted by them or felt like the robot was off-topic. We recommend designers pay particular attention to the robot’s speech content and consider children’s individual differences in designing emotional and opinionated speech.
使用外观受限的社交机器人通过颜色、声音和振动表达情感
DOI: 10.1145/2909824.3020239
发表时间: 2017
期刊: 2017 12th ACM/IEEE International Conference on Human-Robot Interaction (HRI
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