Digital Storytelling for Developing Computer Skills in Rural Appalachia

Digital Storytelling for Developing Computer Skills in Rural Appalachia
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通过数字故事讲述阿巴拉契亚农村地区的计算机技能发展

DOI:
10.1145/3555621
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发表时间:
2022
影响因子:
--
通讯作者:
Hanrahan, Benjamin V.
Hanrahan, Benjamin V.
中科院分区:
--
文献类型:
--
作者:
Jonas, Rebecca M.;Hanrahan, Benjamin V.

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随着我们建立和部署数字讲故事系统,向阿巴拉契亚农村人传授数字素养技能,我们发现了在该地区促进数字素养的关键机遇和挑战。我们认识到,讲故事在阿巴拉契亚文化中的重要性使数字讲故事成为向居民传授这些技能的有效手段。然而,我们研究地点糟糕的技术基础设施对我们的参与者使用技术和学习新技能的能力构成了挑战。我们发现,糟糕的基础设施会加剧低自我效能感,阻碍参与者使用技术。在计算机通常运行缓慢且不可靠的环境中,不可能对计算机应该如何运行形成现实的期望。因此,如果用户遇到的问题是由于使用错误或技术原因,则很难解决。这些发现突显了在进行农村人机界面研究时,基础设施和自我效能感应该如何一起考虑。
As we built and deployed a digital storytelling system to teach digital literacy skills to rural Appalachians, we discovered key opportunities and challenges to promoting digital literacy in this region. We identified that the importance of storytelling in Appalachian culture made digital storytelling an effective means of teaching these skills to residents. However, the poor technology infrastructure at our study site posed challenges to our participants' ability to use technology and learn new skills. We found that poor infrastructure reinforces low self-efficacy, discouraging participants from using technology. In environments where computers are often slow and unreliable, it is not possible to form realistic expectations of how a computer should act. Therefore, it becomes difficult for users to untangle if the issues they encounter are because of usage errors or the technology. These findings highlight how infrastructure and self-efficacy should be accounted for together when conducting rural HCI research.
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