Technology for Supporting Care Staff in Residential Homes

Technology for Supporting Care Staff in Residential Homes
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支持住宅护理人员的技术

DOI:
10.1145/2543577
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发表时间:
2014
影响因子:
2.4
通讯作者:
Webster G
Webster G
中科院分区:
--
文献类型:
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作者:
Webster G

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护理人员,即那些照顾居住设施中的人的日常需要的人,是向受托照顾他们的人提供保健服务的一个重要部分。护理人员对技术的潜在使用尚未成为研究人员关注的焦点。这里报告的工作提供了解决这一差距的初步步骤,同时考虑到这一人群的设计要求和护理人员使用的软件系统的早期工作介绍。我们描述了一个软件工具的开发,由护理人员使用,称为肖像,并报告两项研究有关的因素影响技术的使用,这一人群。这项研究的结果是有希望的,肖像是非常积极的护理经理和护理人员接受。在护理院使用该软件超过一个月表明继续使用,护理人员在整个测试期间返回系统。这项研究的贡献是识别与护理人员人群合作的重要因素,介绍和评估一种新的软件工具,为护理人员在住宅,并突出技术在协助护理人员的潜在好处。
Care staff, those who attend to the day-to-day needs of people in residential facilities, represent an important segment of the health-care provision of those entrusted to their care. The potential use of technology by care staff has not been a focus of researcher attention. The work reported here provides initial steps in addressing that gap, considering both the design requirements for this population and presentation of early work on a software system for use by care staff. We describe the development of a software tool for use by care staff, called Portrait, and report two studies related to factors affecting technology use by this population. The results of this research are promising, with Portrait being very positively received by care managers and care staff. Use of this software in a care home for over a month indicated continued use, with care staff returning to the system throughout the test period. The contributions of this research are the identification of factors important in working with a care staff population, the introduction and evaluation of a novel software tool for care staff in residential homes, and the highlighting of potential benefits of technology in assisting care staff.
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