Communication Training Helps to Reduce Burnout During COVID-19 Pandemic.
Communication Training Helps to Reduce Burnout During COVID-19 Pandemic.
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DOI：
10.1177/23333928221148079
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发表时间：
2023-01
影响因子：
1.6
通讯作者：
Speicher, Leigh
中科院分区：
文献类型：
--
作者：
Wert, Katey;Donaldson, Angela M.;Dinh, Tri A.;Montero, Daniel P.;Parry, Rebecca;Renew, J. Ross;Yip, Daniel S.;Speicher, Leigh
目的：确定在新冠肺炎疫情背景下，沟通培训的有效性及其对医疗服务提供者(医生、医生助理、护士从业者)职业倦怠的影响。为了评估针对新冠肺炎疫情期间职业倦怠的沟通培训的有效性，使用扫描的签到表确定了在2019年10月31日至2020年2月20日期间参与医疗保健沟通模块的医疗保健提供者。通过电子邮件发送了一份关于新冠肺炎大流行期间沟通技能使用情况的3个问题的在线调查。在大流行期间，使用序数量表对随后的职业倦怠和工作满意度的培训效果进行评级。在通过电子邮件分发的98份调查中，共有33名参与者完成了调查。73%的受访者同意沟通培训有助于防止工作倦怠，39%的受访者强烈同意这些模块提高了工作满意度。我们的研究发现，在新冠肺炎大流行的背景下，沟通培训在减少医疗服务提供者的职业倦怠方面是有效的。与会者认为，从培训单元中学到的沟通工具在提高工作满意度和在大流行期间与病人沟通方面很有用。
To determine the effectiveness of communication training and its impact on burnout among healthcare providers (physicians, physician assistants, nurse practitioners), in the setting of the COVID-19 pandemic. To evaluate the effectiveness of communication training on burnout during the COVID-19 pandemic, healthcare providers participating in a Communication in Healthcare (CIH) module between October 31, 2019, through February 20, 2020, were identified using a scanned sign-in sheet. A 3-question online survey regarding the utilization of communication skills during the COVID-19 pandemic was sent via email. An ordinal scale was used to rate the effectiveness of the training on subsequent burnout and work satisfaction during the pandemic. Of the 98 surveys distributed via email, a total of 33 participants completed the survey. Seventy-three percent of respondents agreed that communication training helped prevent burnout, and 39% strongly agreed that the modules improved work satisfaction. Our study found communication training was effective in reducing burnout in healthcare providers, in the setting of the COVID-19 pandemic. The participants felt the communication tools learned from the training modules were useful in improving work satisfaction and communication with patients during the pandemic.
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影响因子：
8.9
作者：
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通讯作者：
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影响因子：
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DOI：
10.1634/theoncologist.5-4-302
发表时间：
2000-01-01
期刊：
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通讯作者：
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