Robot-mediated interviews--how effective is a humanoid robot as a tool for interviewing young children?

Robot-mediated interviews--how effective is a humanoid robot as a tool for interviewing young children?
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DOI:
10.1371/journal.pone.0059448
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发表时间:
2013
期刊:
影响因子:
3.7
通讯作者:
Syrdal DS
Syrdal DS
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Wood LJ;Dautenhahn K;Rainer A;Robins B;Lehmann H;Syrdal DS

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机器人已被用于各种教育、治疗或娱乐环境。本文介绍了使用仿人机器人的机器人介导的采访的新应用。一项实验研究探讨如何儿童的反应对类人机器人KASPAR在采访的背景下不同的比较,他们与人类在类似的环境中的互动。21名7至9岁的儿童参加了这项研究。每个孩子都参加了两次采访,一次是与成年人,另一次是与人形机器人。措施包括在访谈和问卷数据中对儿童行为进行行为编码。这些访谈中的问题集中在学校最近发生的一个特别事件上。结果显示,孩子们与KASPAR的互动与他们与人类面试官的互动非常相似。定量行为分析表明,与KASPAR和人类的采访之间最显着的差异是采访的持续时间,眼睛注视着不同的面试官,和面试官的反应时间。这些结果进行了讨论,在未来的工作,发展KASPAR作为一个“面试官”的幼儿在应用领域,机器人可能有优势,比人类面试官,例如,在警察,社会服务,或医疗保健应用。
Robots have been used in a variety of education, therapy or entertainment contexts. This paper introduces the novel application of using humanoid robots for robot-mediated interviews. An experimental study examines how children’s responses towards the humanoid robot KASPAR in an interview context differ in comparison to their interaction with a human in a similar setting. Twenty-one children aged between 7 and 9 took part in this study. Each child participated in two interviews, one with an adult and one with a humanoid robot. Measures include the behavioural coding of the children’s behaviour during the interviews and questionnaire data. The questions in these interviews focused on a special event that had recently taken place in the school. The results reveal that the children interacted with KASPAR very similar to how they interacted with a human interviewer. The quantitative behaviour analysis reveal that the most notable difference between the interviews with KASPAR and the human were the duration of the interviews, the eye gaze directed towards the different interviewers, and the response time of the interviewers. These results are discussed in light of future work towards developing KASPAR as an ‘interviewer’ for young children in application areas where a robot may have advantages over a human interviewer, e.g. in police, social services, or healthcare applications.
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