Social media as a space for support: Young adults' perspectives on producing and consuming user-generated content about diabetes and mental health.
Social media as a space for support: Young adults' perspectives on producing and consuming user-generated content about diabetes and mental health.
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DOI：
10.1016/j.socscimed.2016.10.006
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发表时间：
2016-12
期刊：
影响因子：
--
通讯作者：
Hilton S
中科院分区：
文献类型：
--
作者：
Fergie G;Hunt K;Hilton S
社交媒体为生产和消费与健康体验相关的内容提供了机会。然而，人们的社交媒体行为可能会受到一系列个人、社会和环境因素的影响。这项定性研究的目的是探索用户生成内容的参与如何支持长期健康状况的人，以及是什么限制了用户在日常健康体验中采用这些技术。40个半结构化的采访进行了与年轻人，年龄在18岁至30岁之间，有糖尿病或常见的心理健康障碍（CMHD）的经验。我们发现这些年轻人的在线活动多种多样;它们的范围从定期生产和消费（“消费”）与健康相关的用户生成内容到不参与此类内容。我们的分析提出了三种主要类型的用户：“产消者”;“隐性消费者”和“非消费者”。参与者在在线环境中参与糖尿病和CMHD相关资源的一个关键决定因素是他们的离线支持体验。青年人参与在线互动和分享与其健康经历有关的内容的障碍包括担心损害他们的身份展示和遵守关于哪些内容最适合特定社交媒体空间的惯例。根据我们的分析，我们认为，社会媒体并没有提供一个毫无问题的环境与健康内容的参与和支持网络的生成。相反，生产和消费用户生成的内容是一项嵌入个人特定健康体验的活动，并受到离线环境以及他们与不同社交媒体平台的日常互动和期望的影响。在这项研究中，年轻人的在线活动是多样化的。用户生成内容的参与程度似乎与离线体验有关。我们建议三种主要的“类型”的用户：prosumers;隐性消费者和非消费者。用户的一些特征，如性别，与“类型”无关。身份管理是健康内容制作的一个具体障碍。
Social media offer opportunities to both produce and consume content related to health experiences. However, people's social media practices are likely to be influenced by a range of individual, social and environmental factors. The aim of this qualitative study was to explore how engagement with user-generated content can support people with long-term health conditions, and what limits users' adoption of these technologies in the everyday experience of their health condition. Forty semi-structured interviews were conducted with young adults, aged between 18 and 30 years, with experience of diabetes or a common mental health disorder (CMHD). We found that the online activities of these young adults were diverse; they ranged from regular production and consumption (‘prosumption’) of health-related user-generated content to no engagement with such content. Our analysis suggested three main types of users: ‘prosumers’; ‘tacit consumers’ and ‘non-engagers’. A key determinant of participants' engagement with resources related to diabetes and CMHDs in the online environment was their offline experiences of support. Barriers to young adults' participation in online interaction, and sharing of content related to their health experiences, included concerns about compromising their presentation of identity and adherence to conventions about what content is most appropriate for specific social media spaces. Based on our analysis, we suggest that social media do not provide an unproblematic environment for engagement with health content and the generation of supportive networks. Rather, producing and consuming user-generated content is an activity embedded within individuals' specific health experiences and is impacted by offline contexts, as well as their daily engagement with, and expectations, of different social media platforms. The online activities of the young adults in this study were diverse. Levels of engagement with user-generated content seem related to offline experience. We suggest three main ‘types’ of users: prosumers; tacit consumers and non-engagers. Some characteristics of users, such as gender, did not relate to ‘type’. Identity management acts as a specific barrier to content production about health.
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