Older Adults Talk Technology: Technology Usage and Attitudes.

Older Adults Talk Technology: Technology Usage and Attitudes.
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DOI:
10.1016/j.chb.2010.06.020
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发表时间:
2010-11-01
影响因子:
9.9
通讯作者:
Sharit J
Sharit J
中科院分区:
心理学1区
文献类型:
--
作者:
Mitzner TL;Boron JB;Fausset CB;Adams AE;Charness N;Czaja SJ;Dijkstra K;Fisk AD;Rogers WA;Sharit J

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老年人(n = 113)参加了焦点小组讨论他们的使用和对技术的态度,在他们的家庭,工作和医疗保健的背景下。参与者报告说,他们使用了各种各样的技术项目,特别是在家里。积极的态度(即,喜欢)的数量超过了消极态度(即,不喜欢),这表明老年人认为使用技术的好处超过了这种使用的成本。积极的态度是最常见的技术支持活动,提高便利性,并包含有用的功能。消极的态度最常与技术带来的不便,无益的功能,以及安全性和可靠性的问题。考虑到老年人对他们使用的技术的积极态度多于消极态度,这些结果与老年人害怕或不愿意使用技术的刻板印象相矛盾。这些研究结果还强调了使用的感知效益和易用性对技术接受模型的重要性。在教育和培训计划中强调技术的好处可能会增加未来技术的采用。
Older adults (n = 113) participated in focus groups discussing their use of and attitudes about technology in the context of their home, work, and healthcare. Participants reported using a wide variety of technology items, particularly in their homes. Positive attitudes (i.e., likes) outnumbered negative attitudes (i.e., dislikes), suggesting that older adults perceive the benefits of technology use to outweigh the costs of such use. Positive attitudes were most frequently related to how the technology supported activities, enhanced convenience, and contained useful features. Negative attitudes were most frequently associated with technology creating inconveniences, unhelpful features, as well as security and reliability concerns. Given that older adults reported more positive than negative attitudes about the technologies they use, these results contradict stereotypes that older adults are afraid or unwilling to use technology. These findings also highlight the importance of perceived benefits of use and ease of use for models of technology acceptance. Emphasizing the benefits of technology in education and training programs may increase future technology adoption.
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