Rethinking trust within emergency collaboration: The significance of negative affects

Rethinking trust within emergency collaboration: The significance of negative affects
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重新思考紧急协作中的信任:负面影响的重要性

DOI:
10.1111/1468-5973.12504
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发表时间:
2023
影响因子:
3.1
通讯作者:
Sage D
Sage D
中科院分区:
管理学3区
文献类型:
--
作者:
Sage D

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强有力的紧急合作通常被认为是一个愉快的信任和信心的通道。据说,当恐惧和怀疑被克服时,各组织就会合作。因此,消极或悲伤的情绪,如愤怒、恐惧、蔑视、绝望、沮丧,似乎与紧急协作相对立。在这篇混合理论-经验的论文中,我们通过阐述哲学家Gilles Deleuze和Baruch Spinoza的影响理论,以及英国在应对COVID-19之前和期间进行的紧急合作的民族志研究来挑战这些假设。超越悲伤影响的考虑,无论是破坏合作,或作为过度信任的主持人,我们探讨了一系列悲伤的影响是如何普遍存在的,并在信任的紧急合作中可能是有益的。而不是庆祝这样的影响,我们的分析有助于提请注意被忽视的作用,影响之间的摇摆不定的喜悦和悲伤的紧急合作。在这样做的过程中,我们的发现是分散的,但并没有忽视信任在紧急协作的理论和实践者处方中的作用。
Strong emergency collaboration is commonly assumed to involve a joyful passage to trust and confidence. Organizations are said to collaborate when fear and suspicion are overcome. Thus, negative, or sad, affects—such as anger, fear, disdain, despair, frustration—appear opposed to emergency collaboration. In this hybrid theoretical‐empirical paper we challenge these assumptions by elaborating the affect theories of the philosophers Gilles Deleuze and Baruch Spinoza with ethnographic research on emergency collaboration undertaken before and during the UK emergency response to COVID‐19. Moving beyond considerations of sad affects as either undermining collaboration, or as moderators of excessive trust, we explore how a range of sad affects are both prevalent and potentially beneficial within trustful emergency collaboration. Rather than celebrate such affects, our analysis contributes by drawing attention to the overlooked role of vacillations of affect between joy and sadness within emergency collaboration. In so doing our findings decentre but do not disregard the role of trustful confidence within theories and practitioner prescriptions of emergency collaboration.
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