"We Cried on Each Other’s Shoulders": How LGBTQ+ Individuals Experience Social Support in Social Virtual Reality

"We Cried on Each Other’s Shoulders": How LGBTQ+ Individuals Experience Social Support in Social Virtual Reality
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“我们靠着彼此的肩膀哭泣”:LGBTQ 个体如何在社交虚拟现实中体验社会支持

DOI:
10.1145/3544548.3581530
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发表时间:
2023
期刊:
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Acena, Dane
Acena, Dane
中科院分区:
--
文献类型:
--
作者:
Li, Lingyuan;Freeman, Guo;Schulenberg, Kelsea;Acena, Dane

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虽然社会支持可能是性别和性身份形成的重要组成部分,但许多LGBTQ+个人往往缺乏离线社交网络来获得这种支持。传统的在线技术也揭示了为LGBTQ+个人提供有效社会支持的几个挑战。因此,社交VR作为一种独特的沉浸式体验在线空间,在LGBTQ+社区中越来越受欢迎,以支持在线互动。基于29位LGBTQ+社交VR用户的体验,我们调查了LGBTQ+用户通过社交VR体验到的社交支持类型,以及他们如何利用独特的社交VR功能来体验这种支持。我们提供了第一个经验证据,证明社交VR如何创新传统的在线支持机制,以赋予LGBTQ+个人权力,但会导致新的安全和平等问题。我们还提出了重新思考社交VR设计的重要原则,为所有用户提供支持性体验,而不仅仅是少数特权用户。
Although social support can be a vital component of gender and sexual identity formation, many LGBTQ+ individuals often lack offline social networks for such support. Traditional online technologies also reveal several challenges in providing LGBTQ+ individuals with effective social support. Therefore, social VR, as a unique online space for immersive and embodied experiences, is becoming popular within LGBTQ+ communities for supportive online interactions. Drawing on 29 LGBTQ+ social VR users’ experiences, we investigate the types of social support LGBTQ+ users have experienced through social VR and how they leverage unique social VR features to experience such support. We provide one of the first empirical evidence of how social VR innovates traditional online support mechanisms to empower LGBTQ+ individuals but leads to new safety and equality concerns. We also propose important principles for rethinking social VR design to provide all users, rather than just the privileged few, with supportive experiences.
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