It Made Me Feel So Much More at Home Here: Patient Perspectives on Smart Home Technology Deployed at Scale in a Rehabilitation Hospital

It Made Me Feel So Much More at Home Here: Patient Perspectives on Smart Home Technology Deployed at Scale in a Rehabilitation Hospital
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这让我感觉更自在:患者对康复医院大规模部署的智能家居技术的看法

DOI:
10.1145/3544548.3580757
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发表时间:
2023
期刊:
2023 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Wiese, Jason
Wiese, Jason
中科院分区:
--
文献类型:
--
作者:
Dawson, Joshua;Kauffman, Thomas;Wiese, Jason

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智能病房正在到来;然而,它们的价值还有待探索。我们在一家康复医院采访了20名患者,那里的病房配备了现成的智能家居技术,因此娱乐和环境都是数字化可控的。这种新颖的实现通过触摸屏、语音命令和辅助功能控制器支持不同的控制能力。对于运动功能下降的患者来说,智能房间和控制器具有潜在的变革性,帮助他们重新获得失去的独立性和对周围环境的控制。通过半结构化访谈,我们探索智能家居技术如何部署在病房中:与患者的需求互动,提出新的挑战,并适应医院环境。我们确定了一系列考虑因素,以指导医院如何将智能技术整合到其环境中,包括技术设计考虑因素和医院工作人员如何支持其使用的调整。这些结果为理解和提高智能病房的价值迈出了重要的一步。
Smart patient rooms are arriving; however, their value has yet to be explored. We interviewed 20 patients in a rehabilitation hospital, which has patient rooms equipped with off-the-shelf smart home technologies, so the entertainment and environment are digitally controllable. This novel implementation supports varying control abilities through touchscreen, voice command, and accessibility controllers. The smart rooms and controls are potentially transformative for patients with reduced motor function, helping them regain lost independence and control of their surroundings. Through semi-structured interviews, we explore how smart home technology deployed in patient rooms: interacts with patients’ needs, presents new challenges, and fits into the hospital context. We identify a range of considerations that inform how hospitals can integrate smart technology into their environment, including technology design considerations and adjustments to how hospital staff supports its use. These results take an important step toward understanding and improving the value of smart patient rooms.
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