Anticipate and Adjust: Cultivating Access in Human-Centered Methods

Anticipate and Adjust: Cultivating Access in Human-Centered Methods
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预测和调整:培养以人为本的方法的可及性

DOI:
10.1145/3491102.3501882
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发表时间:
2022
期刊:
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
Bennett, Cynthia
Bennett, Cynthia
中科院分区:
--
文献类型:
--
作者:
Mack, Kelly;McDonnell, Emma;Potluri, Venkatesh;Xu, Maggie;Zabala, Jailyn;Bigham, Jeffrey;Mankoff, Jennifer;Bennett, Cynthia

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方法是做研究的基础,可以直接影响谁被包括在科学进步。鉴于无障碍研究越来越受欢迎,开展和参与残疾人所经历的研究的障碍普遍存在,因此询问如何使方法无障碍至关重要。然而,论文很少详细描述他们的方法。本文报道了17次采访的无障碍专家,他们如何包括促进者和参与者的残疾人在流行的用户研究方法。我们的研究结果提供了预测访问需求的战略,同时保持灵活性和应对意外的访问障碍。我们强调在研究过程的各个阶段考虑无障碍环境的重要性,并在最近的残疾和无障碍文学的背景下访问工作。我们探索技术或流程如何反映可访问性的规范。最后,我们讨论了各种需求如何交叉和冲突,并提供了一个实用的结构规划无障碍研究。
Methods are fundamental to doing research and can directly impact who is included in scientific advances. Given accessibility research's increasing popularity and pervasive barriers to conducting and participating in research experienced by people with disabilities, it is critical to ask how methods are made accessible. Yet papers rarely describe their methods in detail. This paper reports on 17 interviews with accessibility experts about how they include both facilitators and participants with disabilities in popular user research methods. Our findings offer strategies for anticipating access needs while remaining flexible and responsive to unexpected access barriers. We emphasize the importance of considering accessibility at all stages of the research process, and contextualize access work in recent disability and accessibility literature. We explore how technology or processes could reflect a norm of accessibility. Finally, we discuss how various needs intersect and conflict and offer a practical structure for planning accessible research.
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