Segmentation by domestic visitor motivation: Changbai Mountain Biosphere Reserve, China

Segmentation by domestic visitor motivation: Changbai Mountain Biosphere Reserve, China
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按国内游客动机细分:中国长白山生物圈保护区

DOI:
10.1007/s11629-017-4708-1
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发表时间:
2018-08
影响因子:
2.5
通讯作者:
Dai Li min
Dai Li min
中科院分区:
环境科学与生态学3区
文献类型:
--
作者:
Gu Xiao ping;Lewis Bernard J;Niu Li jun;Yu Da pao;Zhou Li;Zhou Wang ming;Gong Zhen cai;Tai Zhi juan;Dai Li min

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保护区已成为旅游行业作为景点推广的重要旅游产品。本研究以东北长白山生物圈保护区为例,以游客需求为基础,制定旅游战略,以增加该保护区的游客机会。基于访问者的访问动机,采用因子聚类方法来识别访问者细分档案。采用随机抽样的方法,对研究区内637名国内游客进行了中文纸笔问卷调查。动机的主成分分析揭示了八个动机因素,并确定了四个不同的游客群体-自然旅行者,文化景观游客,美食购物爱好者和折衷冒险家。了解这些游客群体的差异将有助于管理当局有效地分析自然保护区的属性,并为游客提供可选择的活动和服务。最后,在市场细分和目的地管理的双重框架下,提出了一些管理建议和营销启示。
Protected areas have become important tourism products that promoted as attractions by the tourism industry. Taking the Changbai Mountain Biosphere Reserve in Northeast China as a case, this study addresses visitor needs as a basis for developing a tourism strategy aimed at enhancing tourist opportunities at this reserve. A factor-cluster approach was employed to identify visitor segment profiles based on their visit motivations. Through random sampling, a pencil-and-paper questionnaire in Chinese language was collected from 637 domestic tourists in the study area. A principal components analysis of motivations revealed eight motivational factors, and four distinct groups of tourists–Nature travelers, Cultural landscape tourists, Food & shopping enthusiasts, and Eclectic adventurers–were identified. Understanding the differences in these visitor segments will help the management authority effectively analyze nature reserve attributes and provide alternative activities and services to tourists. Finally, within the dual framework of market segmentation and destination management some management recommendations and marketing implications are suggested.
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