Group Decision Making and Group Decision Support Systems

社会正在经历一个后工业时代的出现 以更大的知识、复杂性和动荡为特征。 一 这一趋势的影响是，与决策有关的会议正在成为 更频繁，更重要。 与此同时， 对抗群体变得越来越复杂，必须使其更加复杂。 而且比过去参与度更高。 的一部分 在这个新时代的过渡中，组织科学家 探索先进技术， 高效的小组会议。 其中一项技术是群体决策 支持系统（GDSS），一个基于计算机的系统，试图 促进沟通并为会议提供决策支持。 这个多年的项目借鉴了管理科学，演讲 沟通和战略规划学科将测试和完善 群体如何使用和适应群体决策和支持的理论 系统 决策者已经利用了这一新的 技术，并将在未来越来越多。 该项目有以下长远目标：（1）建立一个通用的 GDSS理论和其他社会技术;（2）识别设计 有助于GDSS有效性的因素;（3）发现 GDSS可能存在的问题，因此决策者可以防范 他们 研究将侧重于决策结果，如质量， 效率，承诺和团队建设作为GDSS如何 影响群体互动过程以及群体如何适应和改变 在项目的早期， 实验室实验将系统地改变设计的 群体决策支持系统，决策网络的范围，以及群体背景。 作为 项目进展，研究将进入该领域， 目标是扩大理论，包括更大的社会背景， 本组织

Society is experiencing the emergence of a post-industrial era characterized by greater knowledge, complexity, and turbulence. One effect of this trend is that decision-related meetings are becoming more frequent and more important. At the same time, the decisions confronting groups are becoming more complex and must be made more quickly, and with greater participation than in the past. As part of the transition into this new age, organizational scientists are exploring advanced technologies that might facilitate effective and efficient group meetings. One such technology is the Group Decision Support System (GDSS), a computer-based system that attempts to facilitate communication and provide decision support for meetings. This multi-year project drawing on the management science, speech communication, and strategic planning disciplines will test and refine a theory of how groups use and adapt to group decision and support system. Decision makers have already taken advantage of this new technology and will do so increasingly in the future. The project has the following long-range goals: (1) to build a general theory of GDSSs and other social technologies; (2) to identify design factors that contribute to GDSS effectiveness; and (3) to discover possible problems with GDSSs, so decision-makers can guard against them. The research will focus on decision outcomes such as quality, efficiency, commitment, and team building as a result of how GDSSs influence group interaction processes and how groups adapt and change the GDSS as they use it. In the early years of the project, a series of laboratory experiments will systematically vary the design of the GDSS, the extent of the decision network, and the group context. As the project progresses, the research will move into the field with the goal of expanding the theory to include the larger social context of the organization.