Invisible labour: Principals’ emotional labour in volatile times

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Schools face a major principal recruitment and retention crisis due to intensified workloads and the emotional labour of managing diverse communities. This project aims to improve leadership preparation and development for school principals to help them manage complex emotional workload demands. The project expects to generate new knowledge about principal workforce development and to create a framework for policymakers that identifies the knowledge and practices required to develop leaders’ emotional skills and build bridges across diverse communities. Anticipated benefits include reduced principal turnover, improved teacher retention, improved student outcomes and greater social cohesion.