CAREER: Teams, Task and Technology in High-Technology Manufacturing Industries

职业：高科技制造行业的团队、任务和技术

• 批准号: 9701913
• 负责人: Diane Bailey
• 金额: $ 20万
• 依托单位: University of Southern California
• 依托单位国家: 美国
• 项目类别: Standard Grant
• 财政年份: 1997
• 资助国家: 美国
• 起止时间: 1997-06-01 至 1998-12-08
• 项目状态: 已结题
• 来源: https://www.nsf.gov/awardsearch/showAward?AWD_ID=9701913&HistoricalAwards=false
• 关键词: CAREER; Teams; Task; Technology; Manufacturing

This research addresses the proper matching between social and technical systems within high-technology manufacturing industries. A central theme of the research concerns employee teams: their design, implementation, and management. Of special concern are the infrastructural requirements necessary to facilitate the successful integration of an organization's production, engineering, marketing, and research and development departments via cross-functional teams. The project is broken down into three interrelated areas, each addressing a unique set of research questions: (1) How will prior models of work team effectiveness (developed in low-technology and service industries) be transformed in higher technology workplaces? (2) What is the long-term interaction between autonomy and communication on white-collar or `knowledge worker` project teams? (3) What advanced communication technologies can aid virtual teams in overcoming the handicap of distance? The objectives of the proposed research are to develop and test, via extensive field investigation and experimental work, models of team performance for both white-collar and shop-floor employees. The proposed research will contribute significantly to the understanding of work organization within high-technology manufacturing industries. The creation of predictive models for both shop-floor work teams and white-collar project teams will add to our knowledge of team effectiveness while providing the basis for the creation of design principles. These principles, in part pertaining to the integration of production, engineering, marketing, and research and development departments and in total addressing questions of team design, implementation, and management, will be of considerable benefit to manufacturers as they seek to improve organizational performance. The translation of research results into case studies for classroom teaching will enhance engineering education by guiding students in solution approaches to complex, unstructured problems involving the union of social and technical manufacturing systems in dynamic high-technology industries.

这项研究旨在解决高科技制造业中社会和技术系统之间的适当匹配。这项研究的一个中心主题涉及员工团队：他们的设计、实施和管理。特别值得关注的是促进组织的生产、工程、营销和研发部门通过跨职能团队成功整合所需的基础设施要求。该项目分为三个相互关联的领域，每个领域都解决了一组独特的研究问题：(1)先前的工作团队效率模式(在低技术和服务行业发展)将如何在更高技术的工作场所转变？(2)白领或“知识型员工”项目团队的自主性和沟通之间的长期互动是什么？(3)哪些先进的通信技术可以帮助虚拟团队克服距离的障碍？拟议研究的目标是通过广泛的实地调查和实验工作，为白领和车间员工开发和测试团队绩效模型。本研究对高技术制造业工作组织的理解具有重要意义。为车间工作团队和白领项目团队创建预测性模型将增加我们对团队有效性的了解，同时为设计原则的创建提供基础。这些原则部分涉及生产、工程、营销和研发部门的整合，总体上涉及团队设计、实施和管理问题，将对寻求改善组织绩效的制造商有相当大的好处。将研究成果转化为课堂教学的案例研究，将通过指导学生解决复杂的、无结构的问题来加强工程教育，这些问题涉及动态高科技行业中社会和技术制造系统的结合。