Humanitarian Service Science and Engineering Workshop at the University of Washington, Seattle, WA, on October 8, 2007

为了解当今和未来的全面人道主义服务系统而进行的研究需要不同的研究团队，他们跨学科地工作，并与专业人员一起开发和应用新的跨学科知识、方法和策略。我们需要的工程师不仅能够设计效率或成本效益比，而且能够设计影响人道主义服务活动的各种社会、行为、政治、文化和经济问题。我们需要能够将他们的领域和评估方法与工程界的定量建模和仿真方法相结合的社会科学家。为了应对这一挑战，越来越多的科学家、工程师、通信专家和人道主义从业者一直在探索创新的灾害管理方法。在最近的一个关于这个主题的NSF研讨会上，这种不断发展的、高度跨学科的努力被称为人道主义服务科学与工程（HSSE）。HSSE是工程研究的一个新兴前沿，它探索我们如何有效地设计、评估和预测服务系统的行为，并将其扩展到非营利性领域和总是混乱、中断和复杂参数和目标的情况。该奖项支持nsf赞助的研讨会，该研讨会汇集了众多相关研究学科的领导者，这些研究学科正在为不断发展的HSSE领域做出贡献，以及参与开发提供人道主义服务的新方法和战略的人道主义专业人员。我们将利用这次研讨会来(1)定义和扩展HSSE社区，(2)定义和扩展HSSE问题和方法，以及(3)阐明人道主义服务科学与工程新兴研究前沿的共同议程。这次研讨会将是动员一个前沿的、跨学科的研究界的关键一步，他们准备以创造性的方式在服务科学和工程的独特和复杂的问题上进行合作。这不仅有助于解决人道主义需求，还将扩大我们对服务科学的基本理解。

Research to understand the full range of humanitarian service systems for today and tomorrow requires diverse teams of researchers who work across disciplines as well as with professionals to develop and apply new interdisciplinary knowledge, methods and strategies. We need engineers who can design not only for efficiency or cost-benefit ratios, but for the full ranges of social, behavioral, political, cultural and economic issues impacting humanitarian service activities. We need social scientists who can integrate their field and assessment methods with the quantitative modeling and simulation methods of the engineering community. In response to this challenge, a growing community of scientists, engineers, communications experts, and humanitarian practitioners has been exploring innovative approaches to disaster management. At a recent NSF workshop on this subject, this evolving, highly interdisciplinary effort was called Humanitarian Service Science and Engineering (HSSE). HSSE is an emerging frontier in engineering research that explores how our ability to effectively design, evaluate, and predict the behavior of service systems can be extended into non-profit areas and situations that are invariably chaotic, disrupted, and complicated by complex parameters and goals.This award supports an NSF-sponsored workshop that brings together leaders from the numerous relevant research disciplines that are contributing to the evolving HSSE field, as well as humanitarian professionals involved in developing new methods and strategies for delivering humanitarian service. We will use this workshop to (1) define and extend the HSSE community, (2) define and extend HSSE issues and methodologies, and (3) articulate a common agenda for the emerging research frontier of Humanitarian Service Science and Engineering. This workshop will be a key step towards mobilizing a cutting-edge, cross-disciplinary research community prepared to collaborate in creative ways on the unique and complex issues of service science and engineering. This will not only help address humanitarian needs, but will also expand our basic understanding of service science.