SaTC: CORE: Small: Negotiating Cyber Systems Access for Older Adults with Mild Neurocognitive Disorder

SaTC:核心:小:为患有轻度神经认知障碍的老年人协商网络系统访问权限

基本信息

  • 批准号:
    1714514
  • 负责人:
  • 金额:
    $ 49.96万
  • 依托单位:
  • 依托单位国家:
    美国
  • 项目类别:
    Standard Grant
  • 财政年份:
    2017
  • 资助国家:
    美国
  • 起止时间:
    2017-09-01 至 2024-01-31
  • 项目状态:
    已结题

项目摘要

Older adults are rapidly increasing their use of online services such as banking, social media, and email -- services that come with risks around security and privacy. These risks may be especially important for older adults who suffer from mild neurocognitive disorder (miNCD), which can reduce their ability to recognize scams such as email phishing, follow recommended password guidelines, and consider downstream implications of sharing personal information. One way older adults with miNCD cope with their impairments is through the help of caregivers, including partners, children, and professional health personnel, when using and managing online services. This, too, carries risks: sharing personal information with caregivers can raise questions of embarrassment, agency, autonomy, and information leakage; caregivers also do not always act in their charges' best interest. Through a series of interviews, design work, and evaluation, this project will study the issues that arise around caregivers helping older adults with miNCD use security- and privacy-sensitive online services, and how new system designs can reduce the privacy, security, and relational risks involved while increasing older adults' autonomy and access to online services. Beyond that specific context, the work will deepen understanding of both how cognitive impairments affect technology use and how to design accessible technologies that people with impairments use through collaborating with others -- a common situation for people with a variety of physical and mental impairments. The work will also inform interdisciplinary course materials aimed at technology and aging and provide both undergraduate and graduate students research experiences working with these populations.The work is organized around three main activities. The first aims to determine how older adults with miNCD and their caregivers currently manage access to such services, and problems with current practices. To do this, the team will study pairs of caregivers and older adults (both with and without miNCD, to isolate whether findings are related to age versus cognitive disorder), using a person-centered design approach that combines short-duration interview and observational work in comfortable environments and is well-suited to working with both older and cognitively impaired individuals. These findings will be used to develop requirements for the second main activity, a participatory design (PD) process aimed at designing interaction mechanisms for cooperative negotiation around access to online banking, social media, and email accounts. The PD process will also follow the person-centered philosophy, using an "invisible device" paradigm that prompts participants for design ideas by showing video scenarios in which actors use and discuss unspecified devices to address issues identified in phase 1. The team will then synthesize ideas generated by caregiver-older adult pairs into user interaction prototypes for each of the three domains and test them for basic usability. The third main activity is a six-month longitudinal deployment of these prototypes to 40 older adults (20 with and 20 without miNCD). Participants will keep a diary of adverse events and their reactions; the team will analyze these, along with surveys, interviews, and video observations, to assess how the technologies affect participants' perceptions of their caregivers and autonomy, their involvement in and satisfaction with decision-making around online access, and their ability to manage risks around security and privacy.
老年人正在迅速增加对银行、社交媒体和电子邮件等在线服务的使用,这些服务伴随着安全和隐私方面的风险。 这些风险对于患有轻度神经认知障碍(miNCD)的老年人尤其重要,这可能会降低他们识别电子邮件网络钓鱼等诈骗的能力,遵循推荐的密码指南,并考虑共享个人信息的下游影响。 患有miNCD的老年人科普其障碍的一种方式是通过护理人员的帮助,包括合作伙伴,儿童和专业卫生人员,在使用和管理在线服务时。 这也带来了风险:与看护者分享个人信息可能会引起尴尬、代理、自主和信息泄露等问题;看护者也不总是按照其被看护者的最佳利益行事。 通过一系列的访谈,设计工作和评估,该项目将研究围绕护理人员帮助患有miNCD的老年人使用安全和隐私敏感的在线服务所出现的问题,以及新的系统设计如何减少所涉及的隐私,安全和关系风险,同时增加老年人的自主权和对在线服务的访问。 除此之外,这项工作还将加深对认知障碍如何影响技术使用以及如何设计残疾人通过与他人合作使用的无障碍技术的理解-这是患有各种身体和精神障碍的人的常见情况。 这项工作还将为针对技术和老龄化的跨学科课程材料提供信息,并为本科生和研究生提供与这些人群合作的研究经验。 第一个目的是确定患有miNCD的老年人及其护理人员目前如何管理获得此类服务的机会,以及当前做法存在的问题。 为此,该团队将研究成对的照顾者和老年人(无论是否患有miNCD,以隔离研究结果是否与年龄和认知障碍有关),使用以人为本的设计方法,该方法将短期访谈和观察工作结合在舒适的环境中,非常适合与老年人和认知障碍的人一起工作。 这些研究结果将用于制定第二项主要活动的要求,即参与式设计(PD)过程,旨在设计围绕在线银行,社交媒体和电子邮件帐户的合作谈判的互动机制。 PD过程还将遵循以人为本的理念,使用“无形设备”范例,通过展示视频场景提示参与者的设计想法,在视频场景中,参与者使用和讨论未指定的设备来解决第1阶段中确定的问题。 然后,该团队将把由两个年龄较大的成年人产生的想法综合成三个领域中每个领域的用户交互原型,并测试它们的基本可用性。 第三个主要活动是将这些原型纵向部署到40名老年人(20名患有和20名没有miNCD)。 参与者将记录不良事件及其反应;团队将分析这些事件,沿着调查,访谈和视频观察,以评估技术如何影响参与者对其护理人员和自主性的看法,他们对在线访问决策的参与和满意度,以及他们管理安全和隐私风险的能力。

项目成果

期刊论文数量(5)
专著数量(0)
科研奖励数量(0)
会议论文数量(0)
专利数量(0)
The Illusion of Choice in Discussing Cybersecurity Safeguards Between Older Adults with Mild Cognitive Impairment and Their Caregivers
轻度认知障碍老年人及其照顾者之间讨论网络安全保障时的选择错觉
Upside and Downside Risk in Online Security for Older Adults with Mild Cognitive Impairment
患有轻度认知障碍的老年人的在线安全的上行和下行风险
Realizing Choice: Online Safeguards for Couples Adapting to Cognitive Challenges
实现选择:适应认知挑战的夫妻的在线保障
“Citizens Too”: Safety Setting Collaboration Among Older Adults with Memory Concerns
“公民也是如此”:有记忆问题的老年人之间的安全设置协作
Building for ‘We’: Safety Settings for Couples with Memory Concerns
为“我们”而建:为有记忆问题的夫妇提供安全设置
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Helena Mentis其他文献

Erratum to: Interactional Order and Constructed Ways of Seeing with Touchless Imaging Systems in Surgery

Helena Mentis的其他文献

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{{ truncateString('Helena Mentis', 18)}}的其他基金

Travel: NSF Student Travel Grant for the Doctoral Consortium at the ACM Conference on Human Factors in Computing Systems (CHI 2024)
旅行:为参加 ACM 计算系统人为因素会议 (CHI 2024) 的博士联盟提供 NSF 学生旅行补助金
  • 批准号:
    2412553
  • 财政年份:
    2024
  • 资助金额:
    $ 49.96万
  • 项目类别:
    Standard Grant
FW-HTF-P: Telemedicine at Scale: Expanding the Healthcare Workforce and Healthcare Access
FW-HTF-P:大规模远程医疗:扩大医疗保健劳动力和医疗保健服务
  • 批准号:
    2026510
  • 财政年份:
    2020
  • 资助金额:
    $ 49.96万
  • 项目类别:
    Standard Grant
CAREER: Collaborative Image Manipulation and Annotation in Surgical Telemedicine
职业:外科远程医疗中的协作图像处理和注释
  • 批准号:
    1552837
  • 财政年份:
    2016
  • 资助金额:
    $ 49.96万
  • 项目类别:
    Continuing Grant
CHS: Small: Gestural Image Annotation Systems in Coordinated Surgical Practice
CHS:小:协调手术实践中的手势图像注释系统
  • 批准号:
    1422671
  • 财政年份:
    2014
  • 资助金额:
    $ 49.96万
  • 项目类别:
    Standard Grant
WORKSHOP: Computer Supported Cooperative Work 2015 Doctoral Research Colloquium
研讨会:计算机支持的合作工作 2015 年博士研究座谈会
  • 批准号:
    1506889
  • 财政年份:
    2014
  • 资助金额:
    $ 49.96万
  • 项目类别:
    Standard Grant

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