CHS: Small: Collaborative Research: Shared Mobility Systems to Address Transportation Barriers of Underserved Urban and Rural Communities

该项目将导致对服务不足的农村和城市社区的共享移动系统的有效设计策略的新理解。 由于网络化信息系统和无处不在的连接的进步，共享移动系统的使用越来越普遍。服务不足的社区通常最需要低成本和高质量的共享交通服务。然而，这些社区在使用这些工具方面遇到了财政、技术、技能和社会障碍。该研究将产生一个共享移动系统，该系统利用社区的优势，解决潜在的使用障碍，吸引社区成员，并使用一个在赠款期后可持续的服务模式。 此外，这项研究将通过考虑交通作为一种服务和农村环境的独特属性来推进时间银行系统的设计。这项工作可能会导致更广泛的时间银行参与者，并扩展时间银行模型，包括涉及非营利组织和医疗保健组织的新方法。 研究结果还可以为政策努力提供信息，以促进对服务不足社区的居民公平和包容的交通模式。该项目涉及两个地理区域的两所学术型大学和14名非营利组织代表的合作，它有三个主要目标。 目标1是评估交通需求和障碍，并使用时间银行概念为共享移动系统产生参与式设计想法。会议将侧重于：信任，互惠，设计技能发展和访问有限的计算机技能和互联网接入的人。合作医疗机构的患者和潜在的驱动程序将接受采访，并与这些团体和第三方中介机构进行参与式设计会议。目标2是开发和实施用于医疗运输的共享移动系统;基于目标1的新功能将集成到现有的时间银行平台中。这一目标将涉及试点前的实地研究。目标3是评估该系统对医疗机构错过预约的主要结果的可行性和初步影响。这将涉及一项为期四个月的试点研究，采用中断的时间序列准实验设计。分析将利用电子健康记录数据、时间银行平台服务器日志数据、用户调查和对医疗机构的观察。该奖项反映了NSF的法定使命，并通过使用基金会的知识价值和更广泛的影响审查标准进行评估，被认为值得支持。

This project will lead to a novel understanding of effective design strategies for shared mobility systems for underserved rural and urban communities. Due to advances in networked information systems and ubiquitous connectivity, use of shared mobility systems is increasingly common. Underserved communities typically have the greatest needs for low-cost and high-quality shared transportation services. Yet, these communities experience financial, technical, skill-based and social barriers to their use. The study will result in a shared mobility system that leverages community strengths, addresses potential obstacles to use, appeals to community members, and uses a service model that is sustainable after the grant period. Furthermore, the study will advance the design of timebanking systems by accounting for the unique properties of transportation as a service and of rural settings. This work could lead to a broader set of participants in timebanks, and an expansion of the timebanking model to include new approaches involving nonprofit and healthcare organizations. Results can also inform policy efforts to promote transportation models that are equitable and inclusive for residents of underserved communities. This project involves collaborations among two academic universities and 14 representatives of non-profit organizations in two geographic areas, and it has three primary aims. Aim 1 is to assess transportation needs and barriers and to generate participatory design ideas for a shared mobility system using the timebanking concept. Sessions will focus on: trust, reciprocity, design for skill development and access for people with limited computer skills and Internet access. Patients at partnering healthcare agencies and potential drivers will be interviewed, and participatory design sessions will be conducted with these groups and third-party intermediaries. Aim 2 is to develop and implement a shared mobility system for healthcare transportation; new features based on Aim 1 will be integrated into an existing timebank platform. This aim will involve a pre-pilot field study. Aim 3 is evaluation of the feasibility and preliminary impact of the system on the primary outcome of missed appointments at healthcare organizations. This will involve a four-month pilot study using an interrupted time series quasi-experimental design. Analyses will leverage electronic health record data, timebank platform server log data, user surveys, and observation at healthcare organizations.This award reflects NSF's statutory mission and has been deemed worthy of support through evaluation using the Foundation's intellectual merit and broader impacts review criteria.